Certified Medical Assistant – Virtual Primary Care

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $24 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

👨‍💼 Executive Assistant

Where this job comes from

Posted on Included Health's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Included Health

Included Health

1001 - 5000 employees

🏥 Healthcare

☁️ SaaS

👥 HR Tech

Healthcare • SaaS • HR Tech

Included Health is a healthcare technology company that delivers personalized, employer- and health-plan-focused primary, urgent, and behavioral health care through a single app and a network of virtual and in-person services. It blends AI-driven tools and human care teams to provide 24/7 care coordination, billing and claims advocacy, second opinions from leading specialists, and mental-health support, with the goal of lowering employer healthcare costs and improving member experience and inclusivity.

📋 Description

• Support primary care clinicians and patients as part of the Primary Care team • Serve as an available resource for patients and clinicians and act as a care guide through the continuum of care • Carry out assigned tasks and orders delegated by clinicians • Assist patients via telephone or other modalities, including callbacks • Collect health information, vitals, and health history for providers and care team members • Provide healthcare support services for adult and pediatric patients according to clinic protocols and community practice standards • Assist with general patient care coordination • Handle calls and correspondence regarding pharmacy, lab, referrals, and other pertinent questions • Manage quality initiatives with providers and clinical care staff • Attend required training and perform related duties and projects

🎯 Requirements

• High School diploma or the equivalent • Graduate of accredited medical assistant program • Currently hold a valid MA certification/registration • 2+ years experience working in Family/Primary Care setting • Occasional evening and weekend coverage may be required • Must be able to work independently remotely • Ability to follow a system and protocol to achieve a common goal • Sound judgment, decision-making and problem-solving skills

🏖️ Benefits

• Equity • 401(k) savings plan through Fidelity • Comprehensive medical, vision, and dental coverage through multiple medical plan options, including disability insurance • Paid Time Off (PTO) and Discretionary Time Off (DTO) • 12 weeks of 100% Paid Parental leave • Fertility coverage • $25,000 for surrogacy/adoption • Paid leave for failed treatments, adoption or pregnancies • Work-From-Home reimbursement to support team collaboration home office work • Remote-first culture

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