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Nurse Care Manager, Adult

🕒 June 3

🇺🇸 United States – Remote

💵 $73.7k - $103.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

Where this job comes from

Posted on Included Health's careers page, not through a job board

First seen by Remote Rocketship June 3

Still open on Included Health's site. Checked 7 hours ago.

Logo of Included Health

Included Health

1001 - 5000 employees

🏥 Healthcare

☁️ SaaS

👥 HR Tech

Healthcare • SaaS • HR Tech

Included Health is a healthcare technology company that delivers personalized, employer- and health-plan-focused primary, urgent, and behavioral health care through a single app and a network of virtual and in-person services. It blends AI-driven tools and human care teams to provide 24/7 care coordination, billing and claims advocacy, second opinions from leading specialists, and mental-health support, with the goal of lowering employer healthcare costs and improving member experience and inclusivity.

📋 Description

• Deliver coordinated, patient-centered virtual Care Management by telephone or video • Create impactful care plans with members and the diverse care team • Help members navigate complex medical conditions, treatment pathways, benefits, and the healthcare system • Partner with members' local providers to ensure coordinated care • Provide compassionate, longitudinal follow-up care and build supportive relationships • Assist during acute healthcare episodes, including hospitalizations and rehabilitation stays • Provide coordinated Case Management to support members and their families • Coordinate clinical and social resources addressing members' problems • Guide members through complex medical and behavioral health situations • Advocate for members and answer their questions by phone • Support complex care management, disease management, and acute case management

🎯 Requirements

• Bachelor of Science in Nursing (BSN) • 5+ years of experience in nursing • 2+ years experience working in care management • Must reside in a compact NLC state • Active Compact RN license in good standing with the nursing board of their state • Willingness to become (and maintain) licensure in multiple states • Work until 9-6PM PST • Comfortable discussing several medical conditions and experience with populations across the age ranges • Experience working remotely • Strong competence and ability to use multiple computer/medical record systems • Strictly follow security and HIPAA regulations • Ability to gather a clinical history, answer questions at a patient level, and summarize findings • Efficient at writing medical information in easy-to-understand, patient-centric language • Prompt and regular attendance at assigned work location • Capability to remain seated in a stationary position for prolonged periods • Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment • Occasional exertion of about 20 lbs of force may be required • Capability to work with leadership, employees, and members in an appropriate manner

🏖️ Benefits

• Equity • 401(k) savings plan through Fidelity • Comprehensive medical, vision, and dental coverage through multiple medical plan options • Disability insurance • Paid Time Off ("PTO") • Discretionary Time Off ("DTO") • 12 weeks of 100% Paid Parental leave • Fertility coverage • $25,000 for surrogacy/adoption • Paid leave for failed treatments, adoption or pregnancies • Work-From-Home reimbursement • Remote-first culture

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