
1001 - 5000 employees
đ„ Healthcare
âïž SaaS
đ„ HR Tech
Healthcare âą SaaS âą HR Tech
Included Health is a healthcare technology company that delivers personalized, employer- and health-plan-focused primary, urgent, and behavioral health care through a single app and a network of virtual and in-person services. It blends AI-driven tools and human care teams to provide 24/7 care coordination, billing and claims advocacy, second opinions from leading specialists, and mental-health support, with the goal of lowering employer healthcare costs and improving member experience and inclusivity.
đ„ 18 hours ago
đșđž United States â Remote
â° Full Time
đ Senior
đ Program Manager
đŠ H1B Visa Sponsor
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1001 - 5000 employees
đ„ Healthcare
âïž SaaS
đ„ HR Tech
Healthcare âą SaaS âą HR Tech
Included Health is a healthcare technology company that delivers personalized, employer- and health-plan-focused primary, urgent, and behavioral health care through a single app and a network of virtual and in-person services. It blends AI-driven tools and human care teams to provide 24/7 care coordination, billing and claims advocacy, second opinions from leading specialists, and mental-health support, with the goal of lowering employer healthcare costs and improving member experience and inclusivity.
âą Lead a portfolio of recruiting programs and operational improvements âą Own recruiting programs from planning through execution, measurement, and iteration âą Build program plans, milestones, stakeholder maps, risks, decisions, communications, and success measures âą Lead the operational development of an internal mobility program âą Support talent-brand programs that strengthen the employer brand, diversify sources of hire, and improve candidate experience âą Identify recruiting-lifecycle friction and design simpler, more consistent ways of working âą Improve processes through standardization, documentation, automation, and clear ownership âą Incorporate AI and technology into recruiting processes âą Lead change-management efforts for major recruiting initiatives, including the ATS transition âą Create communications, training, enablement, and adoption plans âą Manage employer-of-record and contingent-workforce programs âą Evaluate partner performance, utilization, cost, quality, and responsiveness âą Partner with Talent Acquisition, HR, Finance, Legal, business leaders, technical systems owners, and vendors âą Facilitate working sessions and decision forums âą Influence without formal authority and create accountability across teams âą Communicate with executive, technical, operational, and frontline audiences âą Build alignment, surface risks, and maintain focus on measurable outcomes
âą 7+ years of experience in recruiting operations, talent programs or a related field âą Demonstrated experience owning complex, cross-functional programs from strategy through execution, adoption, and measurement âą Experience leading change-management efforts for a major process, program, or technology transition âą Deep knowledge of recruiting processes, stakeholder needs, and the candidate, manager, and recruiter experience âą Demonstrated ability to operate in ambiguity, define direction, and make progress with incomplete information âą Proficient data fluency, including the ability to interpret metrics, identify trends, evaluate tradeoffs, and make evidence-based recommendations âą Experience managing recruiting vendors, agencies, contingent-workforce programs, or similar external partners âą Strong project and program-management skills, including planning, governance, risk management, prioritization, and executive communication âą Ability to influence and create accountability across teams without direct authority âą Exemplary written and verbal communication skills âą Strong judgment, organization, follow-through, and comfort balancing strategic priorities with operational detail
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