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Senior Recruiting Program Manager

đŸ”„ 18 hours ago

đŸ‡ș🇾 United States – Remote

⏰ Full Time

🟠 Senior

📋 Program Manager

🩅 H1B Visa Sponsor

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đŸ‘» Ghost score 10%

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Logo of Included Health

Included Health

1001 - 5000 employees

đŸ„ Healthcare

☁ SaaS

đŸ‘„ HR Tech

Healthcare ‱ SaaS ‱ HR Tech

Included Health is a healthcare technology company that delivers personalized, employer- and health-plan-focused primary, urgent, and behavioral health care through a single app and a network of virtual and in-person services. It blends AI-driven tools and human care teams to provide 24/7 care coordination, billing and claims advocacy, second opinions from leading specialists, and mental-health support, with the goal of lowering employer healthcare costs and improving member experience and inclusivity.

📋 Description

‱ Lead a portfolio of recruiting programs and operational improvements ‱ Own recruiting programs from planning through execution, measurement, and iteration ‱ Build program plans, milestones, stakeholder maps, risks, decisions, communications, and success measures ‱ Lead the operational development of an internal mobility program ‱ Support talent-brand programs that strengthen the employer brand, diversify sources of hire, and improve candidate experience ‱ Identify recruiting-lifecycle friction and design simpler, more consistent ways of working ‱ Improve processes through standardization, documentation, automation, and clear ownership ‱ Incorporate AI and technology into recruiting processes ‱ Lead change-management efforts for major recruiting initiatives, including the ATS transition ‱ Create communications, training, enablement, and adoption plans ‱ Manage employer-of-record and contingent-workforce programs ‱ Evaluate partner performance, utilization, cost, quality, and responsiveness ‱ Partner with Talent Acquisition, HR, Finance, Legal, business leaders, technical systems owners, and vendors ‱ Facilitate working sessions and decision forums ‱ Influence without formal authority and create accountability across teams ‱ Communicate with executive, technical, operational, and frontline audiences ‱ Build alignment, surface risks, and maintain focus on measurable outcomes

🎯 Requirements

‱ 7+ years of experience in recruiting operations, talent programs or a related field ‱ Demonstrated experience owning complex, cross-functional programs from strategy through execution, adoption, and measurement ‱ Experience leading change-management efforts for a major process, program, or technology transition ‱ Deep knowledge of recruiting processes, stakeholder needs, and the candidate, manager, and recruiter experience ‱ Demonstrated ability to operate in ambiguity, define direction, and make progress with incomplete information ‱ Proficient data fluency, including the ability to interpret metrics, identify trends, evaluate tradeoffs, and make evidence-based recommendations ‱ Experience managing recruiting vendors, agencies, contingent-workforce programs, or similar external partners ‱ Strong project and program-management skills, including planning, governance, risk management, prioritization, and executive communication ‱ Ability to influence and create accountability across teams without direct authority ‱ Exemplary written and verbal communication skills ‱ Strong judgment, organization, follow-through, and comfort balancing strategic priorities with operational detail

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