Staff Product Manager – Care Application Platform

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $163k - $277.7k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Included Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

☁️ SaaS

👥 HR Tech

Healthcare • SaaS • HR Tech

Included Health is a healthcare technology company that delivers personalized, employer- and health-plan-focused primary, urgent, and behavioral health care through a single app and a network of virtual and in-person services. It blends AI-driven tools and human care teams to provide 24/7 care coordination, billing and claims advocacy, second opinions from leading specialists, and mental-health support, with the goal of lowering employer healthcare costs and improving member experience and inclusivity.

📋 Description

• Define the vision, strategy, and roadmap for AI-native Clinical and Care Tools in the Care App • Reimagine practitioner workflows using AI for contextual assistance, summarization, intelligent task orchestration, recommendations, documentation, and agent-assisted execution • Decide what to automate, augment, delegate to an AI agent, or keep human-led based on user value, clinical risk, and operational constraints • Partner with clinicians, Engineering, AI/ML, Design, Data, Legal, Security, and Compliance to build trustworthy, reusable capabilities across service lines • Establish evaluation, monitoring, human-oversight, and launch frameworks for AI-enabled experiences, including quality, safety, reliability, adoption, and workflow outcomes • Lead products from discovery through launch and iteration, creating alignment, driving adoption, and improving outcomes through research, analytics, and real-world feedback • Identify where intelligent systems can remove friction, improve decision quality, and help teams act on the right information at the right time • Build foundations that allow AI-enabled capabilities to scale across service lines while preserving clinical judgment, appropriate human oversight, privacy, safety, and trust • Establish direction in an ambiguous space, make tradeoffs across platform leverage and near-term delivery, and turn practitioner needs into a coherent product strategy and roadmap

🎯 Requirements

• 5+ years of product management experience, or equivalent experience leading complex product and platform initiatives • Experience defining and shipping AI-enabled, automation, workflow, or platform products for clinicians, care teams, expert users, or operational teams • Ability to partner deeply with technical teams on data, APIs, architecture, integrations, reliability, observability, permissions, security, and cost • Experience in clinical, care-delivery, healthcare operations, or another high-stakes domain, with comfort navigating privacy, compliance, auditability, and human oversight • Experience building reusable platform capabilities across multiple products, workflows, or service lines in a startup or scaling environment • Demonstrated ability to lead through influence, communicate clearly, and turn ambiguity into strategy and shipped outcomes