Virtual Clinical Educator

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $25 - $46 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Inizio Engage

5001 - 10000 employees

💼 Consulting

📣 Marketing

🏥 Healthcare

Consulting • Marketing • Healthcare

Inizio Engage is a company that partners with clients in healthcare and beyond to drive strategic, commercial, and creative engagement solutions. Leveraging advanced analytics, unique methodologies, and a team of over 5,000 experts worldwide, Inizio Engage focuses on optimizing decision-making, enhancing patient solutions, and promoting healthcare professionals. The company designs experiences that inspire lasting change, enrich cultures, and enhance business performance. They specialize in areas like medical affairs, patient solutions, and omnichannel commercial engagement, aiming to improve health decisions and treatment outcomes globally.

📋 Description

• Provide inbound or outbound non-promotional disease-state educational support to identified customers • Provide therapy and medical device product education, including supplemental injection, infusion, and inhalation training support or technique • Present virtual educational programs to healthcare professionals, patients, caregivers, and other identified customers • Conduct outbound medication adherence support to patients and caregivers • Enroll patients and caregivers in educational seminars and provide resources for local community resources or centers of care • Collect demographic data and disposition for product, sample, reimbursement services, and literature fulfillment • Maintain excellent quality and customer service while adhering to program talking points or scripts • Use live video conferencing software and client-specific websites as applicable • Use only approved materials provided by Inizio or the client • Develop and strengthen relationships with key customers • Facilitate development and provision of services across multiple healthcare sectors • Complete administrative responsibilities, including daily computer updates, weekly activity reports, emails, and time reporting • Attend required local and national meetings or conferences • Maintain company equipment and materials • Perform other requested duties

🎯 Requirements

• Current US RN License • Associates Degree / Bachelors/BSN or equivalent work related experience • Preferred minimum of 3 years’ experience working in a specific disease state or related field • Demonstrate effective and professional communication • Excellent interpersonal skills with pleasant telephone manner and articulate phone voice • Competency with Call Center Telephone Technology • Demonstrable organizational skills • A self-starter with high personal motivation • Ability to manage multiple tasks • Evidence of continual professional development and a desire to update professional knowledge base regularly • Must have stable, reliable, high speed home internet • Must have a designated separate home office space that is quiet and away from distractions • Must complete required training courses and competency assessments to the required standard and within the specified timeframe • Must comply with company and client policies and procedures

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage • Accrued paid time off • 401(k) with company match • Disability and life insurance • Paid maternity and paternity leave • Company-paid holidays • Recognition programs, contests, and awards • Learning, leadership development, and career advancement support • Collaborative culture • Reasonable accommodations in accordance with applicable law

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