Inside Sales Supervisor

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $86.8k - $112.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⬇️ Inside Sales

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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InnovAge

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

InnovAge is a provider of the Program of All-inclusive Care for the Elderly (PACE) that helps frail seniors remain independent and age in their own homes with dignity. As the largest PACE provider by participants served, InnovAge delivers comprehensive, coordinated services including primary care, nursing, behavioral health, therapies, transportation and care coordination to support seniors' medical and daily living needs.

📋 Description

• Deliver individual sales performance while leading, coaching, and developing a team of Inside Sales Representatives • Meet or exceed targets for Calls Handled, Sales Qualified Leads, Call Conversion Rate, and Enrollment Rate • Demonstrate best-in-class sales behaviors and execution as a team role model • Maintain high-quality CRM hygiene and documentation standards • Directly manage remotely located Inside Sales Representatives across multiple markets • Conduct 1:1 meetings focused on performance, funnel health, conversion metrics, skill development, and action planning • Use dashboards, reporting tools, KPIs, AI call transcripts, scoring, and insights to diagnose performance gaps and provide actionable coaching • Conduct call reviews, skill drills, and coaching sessions to improve call quality, qualification effectiveness, and conversion outcomes • Establish expectations, manage performance, and implement coaching and improvement plans • Recognize and reinforce high performance and best practices • Partner with Sales Operations and leadership to execute sales strategies and initiatives • Ensure consistency in process adherence, call handling standards, and lead management • Provide feedback on tools, processes, and market insights for continuous improvement • Support onboarding and training of new team members as needed • Perform supervisory functions and individual Assessment Specialist functions

🎯 Requirements

• Bachelor’s degree required • Proven record of consistently exceeding performance targets in current role • Demonstrated ability to manage competing priorities (individual production + team leadership) • Strong analytical and data interpretation skills • Effective communication and coaching skills, particularly in a remote environment • Experience utilizing CRM systems, dashboards, and call analytics tools • AI transcription/scoring experience preferred • Strong accountability and results-driven approach • Ability to translate data into action • Comfort with performance transparency and metric-driven environments • Disciplined, organized, and proactive in managing a remote team

🏖️ Benefits

• Medical, dental, and vision insurance • Short- and long-term disability insurance • Life insurance and AD&D • Supplemental life insurance • Flexible spending accounts • 401(k) savings/plan with company match • Paid time off • Company-paid holidays