Senior Sales Manager

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🤑 Sales

👻 Ghost score 13%

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Insight Therapy Solutions

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

Insight Therapy Solutions is a mental health service provider that emphasizes connection and personalized care. They specialize in teletherapy, offering accessible therapy options tailored to individual needs, budgets, and comfort levels. The company believes in meeting clients where they are emotionally and physically, providing a safe and private environment for therapy sessions regardless of location. This allows clients to engage in effective therapy without the constraints of traditional settings.

📋 Description

• Coach, train, and develop Front Desk staff alongside daily operations • Develop and implement consultative communication playbooks, value-focused scripts, and pre-qualification scorecards • Conduct call monitoring, side-by-side coaching, and role-playing sessions • Train staff to identify clinical indicators and match patients with appropriate clinical specialists • Design, implement, and track ethical, milestone-based Front Desk incentives • Audit and segment historical unconverted patient records by drop-off point • Lead strategic outbound warm-call campaigns targeting near-conversion prospects and lapsed patients • Handle objections related to cost, timing, and clinical concerns using empathy-led, value-based sales techniques • Create outbound calling frameworks, phone/SMS/email sequences, and tracking workflows • Collaborate with the Clinical Director on medical offerings, patient eligibility, and care protocols • Provide Marketing with data on lead quality and intake profiles • Audit and streamline the patient pipeline from initial touchpoint through clinical intake • Monitor, analyze, and report weekly funnel metrics including reactivation, lead-to-call, call-to-consultation, and consultation-to-intake rates • Enforce CRM data integrity, timely follow-ups, and HIPAA/health data privacy compliance

🎯 Requirements

• 5+ years of sales management experience, preferably in high-growth healthcare, medical, wellness, or consultative services • Demonstrated success in simultaneously coaching, developing, and training front-line customer service, administrative, or FD teams into high-performing, revenue-generating units • Proven capability in phone-heavy outbound sales, database reactivation campaigns, and handling complex patient/client objections • Advanced experience navigating CRM platforms (Zoho preferred) and/or Electronic Medical Record (EMR) systems • High emotional intelligence, exceptional active listening skills, and the ability to project deep empathy without losing sales momentum • Ability to work Monday–Friday, 8:00 AM–5:00 PM Pacific Time (U.S.), with a 1-hour lunch break • Strict HIPAA/health data privacy compliance knowledge and adherence

🏖️ Benefits

• 100% Remote (Work from Home) • Paid Time Off • Paid U.S. Holidays • Paid Birthday Leave • Monthly Health Stipend • Parental Leave • 1-hour lunch break