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Restaurant Training Manager – Non-Traditional

🔥 0 minutes ago

🌵 Arizona – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

Where this job comes from

Posted on Inspire's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Inspire

Inspire

10,000+ employees

Founded 2018

🍽️ Food & Beverage

🏨 Hospitality

📱 Media

Food & Beverage • Hospitality • Media

Inspire is a company operating under the umbrella of Inspire Brands, Inc. , which owns and manages several popular restaurant brands including Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, and SONIC. Inspire focuses on delivering stories and updates about its franchise brands, engaging the community with initiatives like supporting education and fostering positive impacts. The company helps in crafting and sharing experiences through its diverse range of restaurant offerings, promotions, and community-focused events.

📋 Description

• Participate in onboarding new non-traditional franchisees • Manage brand-specific training and provide support through restaurant opening • Facilitate and deliver synchronous virtual and in-person training using practical adult learning principles • Serve as an operations expert across restaurant operations • Communicate and manage scheduled sessions virtually and in certified training restaurants • Lead and manage training in host-certified training restaurants • Ensure consistent execution and oversight of training for new non-traditional franchisees • Provide development opportunities for Certified Training Managers • Partner with local field teams and host franchisees • Provide and document behavior-based learner feedback and performance recommendations • Communicate pass/fail class completion status • Maintain current knowledge of training content and changes • Incorporate new products, guest service initiatives, processes and systems • Partner with regional and national training teams on training initiatives • Provide in-store support during new restaurant openings to establish operations effectively

🎯 Requirements

• Bachelor’s Degree and/or equivalent experience in restaurant and/or retail management with Training, Human Resource, or multi-unit management experience • 5-7 years experience in restaurant and/or retail Training, Operations, or multi-unit management • Strong facilitation/presentation skills in a virtual or in-person classroom or restaurant/retail setting • Ability to consult, influence and coach adult learners • Ability to work independently with minimal supervision • Self-accountability and autonomy • Ability to build credibility and trusting relationships • Computer skills: Office Suite (Microsoft Word, Excel and PowerPoint) or equivalent • Strong written, verbal communication and interpersonal skills • Ability to think outside of the box to solve problems • Strong organization and planning skills • Analytical and problem-solving skills • Change management • Ability to recognize and provide feedback on better and innovative ways to accomplish objectives • Ability to help identify and resolve project-related risks and issues • Approximately 75-90% travel required, including up to 5 nights away from home for training and weekend travel

🏖️ Benefits

• Approximately 75-90% travel required, including up to 5 nights away from home for training and weekend travel

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