Director, CRM Product Management

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $180k - $200k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Instructure

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📚 Education

☁️ SaaS

🤝 B2B

💰 Private Equity Round - Instructure on 2024-07

Education • SaaS • B2B

Instructure is an education-technology company that builds cloud-based learning and assessment platforms, best known for Canvas LMS. It provides an integrated ecosystem of SaaS products and services — including learning management, standards-aligned assessment (Mastery), credentialing and records (Parchment), analytics, and tools for K–12, higher education, and business/government training. Instructure focuses on student success, partner integrations, and scalable solutions for institutions and organizations to deliver, assess, and credential learning.

📋 Description

• Own Salesforce as a product • Set the roadmap for Sales Cloud, Service Cloud, CPQ, and connected third-party applications • Partner with directors, VPs, and executives to determine what gets built and why • Lead a four-person team responsible for refining and translating requirements, running delivery and testing, and maintaining clean CRM data • Collaborate with the Director, CRM Systems and the eight-person CRM administration, development, and engineering team that owns the build • Lead the transition from Salesforce CPQ to Agentforce Revenue Management • Expand the use of AI across the CRM • Report to the VP, Enterprise Systems and Technology

🎯 Requirements

• Experience owning Salesforce as a product • Experience with Sales Cloud, Service Cloud, CPQ, and connected third-party applications • Experience setting product roadmaps and prioritizing initiatives • Experience working with directors, VPs, and executives • Experience leading requirements refinement and translation • Experience overseeing delivery and testing • Experience maintaining CRM data quality • Experience leading a product management team • Experience collaborating with CRM administration, development, and engineering teams • Ability to work remotely

🏖️ Benefits

• Competitive compensation • Ownership program for all full-time employees • Flexible work culture • Generous time off, including local holidays and annual “Dim the Lights” period • Comprehensive wellness programs and mental health support • Learning and development resources • Professional development tools • Tuition reimbursement • Technology and tools needed to do your best work • Motivosity employee recognition program • Inclusive, supportive culture