Solutions Engineer

🔥 16 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

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Logo of Instructure

Instructure

1001 - 5000 employees

📚 Education

☁️ SaaS

🤝 B2B

💰 Private Equity Round - Instructure on 2024-07

Education • SaaS • B2B

Instructure is an education-technology company that builds cloud-based learning and assessment platforms, best known for Canvas LMS. It provides an integrated ecosystem of SaaS products and services — including learning management, standards-aligned assessment (Mastery), credentialing and records (Parchment), analytics, and tools for K–12, higher education, and business/government training. Instructure focuses on student success, partner integrations, and scalable solutions for institutions and organizations to deliver, assess, and credential learning.

📋 Description

• Deliver engaging product demonstrations for Parchment’s services across Higher Ed and K-12 • Engage prospective customers to identify goals and challenges and map needs to Parchment solutions • Lead technical discussions with IT professionals about platform architecture, REST/JSON web services, and systems integration • Identify or design solutions for unique technical requirements and provide consultative recommendations • Gather and document requirements for successful implementations • Support technical elements of RFI/RFP responses • Collaborate with Product Management on feature feedback and customer alignment • Share knowledge and experience to support sales goals • Mentor, recruit, onboard, and enable team members • Work across geographies with distributed teams to achieve company objectives

🎯 Requirements

• Bachelor’s degree required • Background in academic technology and/or solutions engineering • Experience with K-12 or Postsecondary education • Strong understanding of the edtech market and SaaS business models • Deep knowledge of systems integration, including LTI and APIs • Knowledge of XML/JSON and relational databases • Familiarity with Student Information Systems such as Oracle PeopleSoft, Ellucian, Workday, and PowerSchool • Experience with Salesforce, Responsive, Microsoft Office Suite, and Google Workspace • Strong presentation skills • Ability to communicate system capabilities empathetically and clearly • Highly organized, analytical, and self-motivated • Ability to manage a high workload and respond to feedback • Flexible location, near a major airport • Willingness to travel up to 40% • Must pass a background check • Candidates may be required to verify their legal name, current physical location, valid contact number, and residential address

🏖️ Benefits

• Competitive compensation • Full-time employee participation in the ownership program • Flexible work culture • Generous time off, including local holidays and the annual “Dim the Lights” period in late December • Comprehensive wellness programs and mental health support • Learning and development resources • Professional development tools • Tuition reimbursement • Technology and tools needed to do your best work • Motivosity employee recognition program • Inclusive, supportive culture with meaningful connection

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