Manager/Senior Manager, Ticket Sales

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Intersport

51 - 200 employees

Founded 1985

💼 Consulting

🏨 Hospitality

✈️ Travel

Consulting • Hospitality • Travel

Intersport is a company that bridges the gap between marketing campaigns and consumers, enabling brands to form more meaningful connections with their audiences. They specialize in understanding consumer behaviors and preferences, leveraging this insight to create impactful marketing strategies that resonate with consumers across various channels.

📋 Description

• Develop, execute, and lead a new outbound group ticket sales initiative for College Sports events • Recommend staffing structures, discounted pricing plans, group experiences, and related sales strategies • Help create the structure and size of an in-house group sales team • Work with HR to post jobs, screen candidates, conduct interviews, and hire sales representatives • Organize, manage, and motivate a small team to deliver ticket quantity and revenue goals • Develop and oversee partnerships with host venue group sales teams • Establish commission structures, learn venue sales attack plans, and monitor commitment and performance • Research, recommend, evaluate, implement, and help train the team on a group sales CRM system • Manage outreach and close sales for key group-ticket and premium-offering targets • Handle key accounts and make outbound connections to close sales • Work with Ticket Ops Manager and venue box offices to establish backend sales processes • Set up group discounted pricing, manage ticket fees and taxes, oversee seating holds, and ensure ticket fulfillment • Manage internal reporting, budgeting, commission calculations, and forecasting

🎯 Requirements

• Minimum of five (5) years managing or actively selling group sports tickets • Experience working in a CRM environment to track leads, outreach, and sales results • Experience working directly with a sports venue box office • Comfortable hiring, managing, and motivating a team of entry-level ticket sales representatives • Knowledge of and strong interest in college basketball • Ability to travel to live events and promotional appearances multiple times per year • Exemplary verbal and written communication skills across a variety of audiences • Self-motivated and high-energy • Detail- and process-oriented • Ability to produce high-quality work at a fast pace • Flexibility to work both independently and as part of a team • A true love of sports and live events

🏖️ Benefits

• Medical benefits • Dental benefits • Vision benefits • Parental leave benefits • 401(k) with company match for qualified employees

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