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Strategic Account Manager

🔥 2 minutes ago

🐊 Florida – Remote

infoinfo

💵 $108.2k - $202.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on Block's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of Block

Block

10,000+ employees

Founded 1990

💼 Consulting

📣 Marketing

💳 Fintech

Consulting • Marketing • Fintech

Block is a technology company that aims to increase access to the global economy through its various brands. Square provides commerce and financial services designed for sellers, while Cash App offers an easy platform for spending, sending, and storing money. Afterpay allows customers to manage their spending over time. Additionally, TIDAL empowers artists by providing them with tools for entrepreneurship, and Bitkey and Proto focus on bitcoin and related services. Together, these services contribute to building an open financial system accessible to everyone.

📋 Description

• Manage a book of 50 Strategic Food & Beverage Sellers • Grow account-based revenue through use-case expansion, cross-sell opportunities, and customized seller onboarding • Serve as the voice of upmarket sellers with Product Teams • Act as a consultant and partner to high-value restaurant sellers • Identify and project-manage technical Square solutions with cross-functional teams • Partner with Strategic Account Executives on high-growth deals • Negotiate pricing for use-case expansion and seller retention • Provide white-glove client service and troubleshooting • Inform operations and program design for the segment at scale • Conduct quarterly business reviews with stakeholders

🎯 Requirements

• 5+ years of relevant Account Management experience • Experience managing, retaining and growing a book of business • Consistent over-performance on key sales or customer success metrics • Remarkable discovery skills based on genuine curiosity about customers’ businesses • Technical solutioning framework, including requirements gathering • Proven experience managing multiple projects internally with engineering, product and finance teams • Contract and/or pricing negotiations experience with external senior stakeholders • Excellent written and verbal communication skills • Creative and strategic problem-solving capabilities • Restaurant experience and/or F&B Technology experience preferred

🏖️ Benefits

• Remote work • Medical insurance • Flexible time off • Retirement savings plans • Modern family planning

Apply Now

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