Salesforce Business Administrator

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $40 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

👻 Ghost score 0%

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iPEM Solutions Inc

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤝 B2B

🏢 Enterprise

B2B • Enterprise

iPEM Solutions Inc is a professional IT services firm that designs, develops, and maintains business applications and infrastructure. They work across operating systems, networks, and databases to deliver tailored technical solutions and managed IT services for other companies, focusing on improving ROI and freeing clients to run their core business. The company emphasizes customer satisfaction, flexible budgets, and partnerships with global technology and service providers.

📋 Description

• Support a large and complex technical solution within a Salesforce development environment • Serve as a key liaison between business/client stakeholders and technical teams • Translate business needs into clearly defined requirements • Support the analysis, validation, documentation, and resolution of application-related issues • Gather, document, analyze, and validate business and technical requirements • Validate requirements and proposed solutions • Perform data analysis • Identify, analyze, and address Salesforce application problems and issues • Collaborate with business and IT stakeholders to develop and maintain process and application documentation

🎯 Requirements

• Bachelor's degree in an IT-related field • At least five (5) years of full-time equivalent experience working as a Business Solution Analyst, utilizing analytical methodologies and practices in support of IT projects • At least three (3) years of experience providing Business Analyst support for a large, complex technical solution • At least one (1) year of experience supporting a State Benefits system utilizing a Salesforce development environment and Nintex DocGen • Experience serving as the primary liaison between client stakeholders and technical teams • Strong communication skills to gather, document, analyze, and validate business and technical requirements and proposed solutions • Experience performing data analysis • Experience identifying, analyzing, and addressing application problems and issues related to Salesforce applications • Experience developing and maintaining Salesforce process and application documentation, including use cases, detailed solution/design documentation, workflow diagrams, reference guides, and user manuals • At least one currently active Salesforce certification