Senior Benefits Operations Analyst – Financial Wellbeing, Leaves, Income Protection

🕒 September 1

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟠 Senior

💸 Financial Planning and Analysis (FP&A)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 24%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Iron Mountain

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1951

📦 Logistics

💼 Consulting

🏥 Healthcare

Logistics • Consulting • Healthcare

Iron Mountain is a global leader in information management services, offering a wide range of solutions such as digital transformation, data and IT security, asset lifecycle management, and records storage. With operations across more than 60 countries, the company serves various industries including financial services, healthcare, public sector, and energy. Iron Mountain's services aim to protect, unlock, and extend the value of customers' information, leveraging advanced technologies like its InSight Digital Experience Platform to unify physical and digital data. The company also provides warehousing and logistics solutions, with a strong focus on sustainability and security.

📋 Description

• Oversee the daily administration of North American retirement, financial wellbeing, and income protection plans to ensure operational excellence and regulatory compliance • Serve as the primary process owner for U.S. and Canadian Leave of Absence (LOA) programs, coordinating FMLA, disability, state/provincial PFML, and ADA accommodations • Manage third-party vendor performance, monitoring SLAs and data accuracy to eliminate administrative friction for employees • Analyze usage trends and operational metrics using dashboards to identify friction points and elevate program delivery • Maintain employee-facing intranet communications and deliver practical guidance to managers on leave policies and return-to-work procedures

🎯 Requirements

• 5+ years of experience in benefits administration, compliance, and LOA program management across North American markets • Strong knowledge of benefit operations, including payroll integrations, arrears processing, and audit workflows within platforms like Workday and ServiceNow • Proven expertise in handling complex leave requirements, state/provincial compliance, and return-to-work accommodation strategies • Demonstrated ability to manage vendor relationships and collaborate effectively across matrixed HR environments • Exceptional communication skills with a track record of translating complex compliance requirements into clear, actionable employee resources

🏖️ Benefits

• Competitive compensation and benefits aligned with experience • Flexible work options/alternative work options to support work–life balance • Comprehensive health, wellness, and retirement plans • Opportunities for continuous learning and professional growth