Senior Customer Development Executive – Public Sector

🔥 0 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟠 Senior

👔 Executive

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Iron Mountain

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1951

📦 Logistics

💼 Consulting

🏥 Healthcare

Logistics • Consulting • Healthcare

Iron Mountain is a global leader in information management services, offering a wide range of solutions such as digital transformation, data and IT security, asset lifecycle management, and records storage. With operations across more than 60 countries, the company serves various industries including financial services, healthcare, public sector, and energy. Iron Mountain's services aim to protect, unlock, and extend the value of customers' information, leveraging advanced technologies like its InSight Digital Experience Platform to unify physical and digital data. The company also provides warehousing and logistics solutions, with a strong focus on sustainability and security.

📋 Description

• Cultivate trusted partnerships with key customer decision-makers • Conduct regular Strategic Business Reviews to align customer goals with Iron Mountain solutions • Assess customer needs to uncover growth opportunities within assigned accounts • Position tailored records management and digital solutions • Partner with Account Executives on contract renewals and RFP responses • Negotiate pricing structures and SLAs to protect and retain key accounts • Collaborate across internal teams using Salesforce to generate accurate quotes, Price Approval Models, and Statements of Work • Investigate service and billing issues promptly • Work with field operations and customer care teams to resolve escalations and retain at-risk accounts • Serve public sector and enterprise clients by connecting their objectives with Iron Mountain's information management capabilities

🎯 Requirements

• 4-year college degree in business or a related field • Strong knowledge of Records Management, Digitization, and Asset Lifecycle Management solutions • Proven ability in account management, contract negotiation, and public sector client engagement (Federal) • Demonstrated expertise in navigating RFPs, managing SLAs, and resolving complex client escalations • Willingness to travel up to 10% as needed (Metro DC area)

🏖️ Benefits

• Competitive compensation and benefits aligned with experience • Flexible work options/alternative work options to support work–life balance • Comprehensive health, wellness, and retirement plans • Opportunities for continuous learning and professional growth