Account Associate – Wholesale P&C

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ISC (Integrated Specialty Coverages, LLC)

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏢 Enterprise

Insurance • Technology • Enterprise

ISC (Integrated Specialty Coverages, LLC) is a dynamic company specializing in providing a wide range of insurance programs tailored to various industries. Their offerings include general liability, excess liability, and professional liability insurance for sectors such as construction, hospitality, marine, trucking, entertainment, and more. ISC is known for its innovative use of AI underwriting to enhance the speed and efficiency of insurance distribution, offering competitive rates and comprehensive coverage through a fully digital platform. The company has been recognized for its excellence and awarded for its achievements in the insurance sector.

📋 Description

• Enter and update account, quote, and policy information in the agency management system with a high degree of accuracy • Accurately enter data received on applications into carrier online rating portals • Ensure data integrity by following established naming conventions, coding standards, and documentation requirements • Prepare, review, and process bind orders in coordination with the brokers and underwriters • Complete post-bind tasks, Including policy issuance, endorsements and cancellations • Confirm all required forms, signatures and documentation are complete • Manage inbound calls, connecting customers and team members to ensure a seamless and positive experience. • Process mid-term changes, cancellations, reinstatements, and renewal documentation • Track and follow up on outstanding carrier requests to ensure timely resolution • Manage assigned task queues to ensure brokers/underwriters receive timely support • Assist in preparing quote proposals, summaries, and market comparison documents when needed. • Ensure compliance with carrier and regulatory documentation requirements • Communicate with carrier and retail agent partners • Respond to requests for missing or corrected information promptly • Provide administrative support to the business unit as needed

🎯 Requirements

• Bachelor’s degree preferred • Minimum of 1 year of underwriting or related insurance experience required • Must have Property & Casualty Brokers License • CPCU, CIC, CRIS, etc. a plus • Strong customer service experience • Proficiency in Microsoft Office Suite and ability to quickly learn industry-specific software • Ability to work collaboratively with team members and other departments • Strong desire to learn, explore new ideas, and seek out new knowledge • Ability to be flexible, embrace change, and quickly pivot in response to shifting priorities

🏖️ Benefits

• Employee Ownership Program - every eligible employee shares in the financial rewards that grow when the company grows • Professional development opportunities • Owner Referral Program • Work from home reimbursement for remote/hybrid roles • Canary emergency financial assistance program • Comprehensive medical, dental, vision • Life/AD&D Insurance • Confidential, Employee Assistance Program • Health Savings Account, includes company contribution • Short-term disability • Voluntary benefits - supplemental accident, critical illness, hospital insurance • Employee discounts • 401(k) Plan with company match contribution • Addition Wealth Financial Wellness Program • Various Time Off Programs • 11 company paid holidays