Member Services Representative

Job not on LinkedIn

🕒 July 1

🏈 Alabama, Alaska, +42 more states – Remote

🏈 Alabama – Remote 🐻 Alaska – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌺 Hawaii – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ☕ Washington – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

💵 $16 - $25 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

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(ISSA) International Sports Sciences Association

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1988

🏥 Healthcare

💼 Consulting

🍽️ Food & Beverage

Healthcare • Consulting • Food & Beverage

ISSA is the International Sports Sciences Association, an online education and certification provider for fitness professionals and enthusiasts. It offers accredited courses and certification programs such as Certified Personal Trainer, Nutrition Coach, specialized fitness certifications (strength & conditioning, corrective exercise, bodybuilding), yoga and Pilates teacher training, continuing education (CEUs), and career support including a job guarantee and partnerships with thousands of gyms. ISSA operates a digital learning platform with flexible, self-paced courses, payment plans, and global recognition, serving over a million trainees worldwide.

📋 Description

• The Member Services Representative is highly organized and proactive; works effectively with minimal supervision. • Demonstrates good customer service skills while initiating outbound calls and receiving inbound calls from customers. • Negotiates account resolution and accurately inputs and documents actions within the collection systems. • Maintains up-to-date customer contact information in the collections systems. • Supports other queues to facilitate teamwork in the department and escalates calls as needed. • Works as the liaison between ABC and the Club Operations Managers.

🎯 Requirements

• Proficient in Microsoft Office Suite • Advanced phone and communication skills • Strong time management skills, with the ability to manage multiple assignments • Excellent follow-through and detailed documentation skills • Attention to detail and ability to multi-task and meet deadlines without supervision • Strong problem solving, research and resolution, and data analysis skills • High School graduate or GED required • 1-4 years of administrative experience • Proficiency in Microsoft Office • Previous experience in collection dues is preferred • Associate’s or Bachelor’s Degree preferred

🏖️ Benefits

• Free Membership • Employee Discount • Paid Time Off • Health Benefits for Full-Time Employees