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Field Service Engineer

Job not on LinkedIn

🕒 September 12

🤠 Texas – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

Where this job comes from

Posted on ITW's careers page, not through a job board

First seen by Remote Rocketship September 12

Still open on ITW's site. Checked 4 hours ago.

Logo of ITW

ITW

10,000+ employees

🚘 Automotive

🏗️ Construction

🍽️ Food & Beverage

Automotive • Construction • Food & Beverage

ITW is a global, multi-industry manufacturing leader (Illinois Tool Works Inc. ) founded in 1912 and built around a proprietary business model. The company operates through seven industry-leading segments and more than 80 global divisions to deliver customer-focused industrial solutions—ranging from components and fastening systems to food-preservation and motion-powering technologies. ITW emphasizes innovation, sustainability, and strong margins and returns while serving primarily business customers worldwide.

📋 Description

• Travel to customer facilities throughout Texas • Perform preventive maintenance • Calibrate equipment • Troubleshoot and repair equipment • Install and commission new systems • Diagnose mechanical, electrical, and software-related issues • Provide technical guidance and hands-on training to customers • Complete service documentation, field reports, and expense reports • Maintain professionalism and customer satisfaction during service visits • Follow company and customer safety procedures • Support customers with occasional travel outside the region for training, customer support, or special projects

🎯 Requirements

• Associate's or Bachelor's degree in Engineering Technology, Electronics, Mechanical Engineering, Mechatronics, or a related technical field preferred • Military technical experience or trade school training may be considered in place of a degree • Strong mechanical and electrical troubleshooting skills • Ability to read electrical schematics and mechanical drawings • Comfortable working with Windows-based computers and technical software • Excellent organization, communication, and customer service skills • Ability to work independently with minimal supervision • Previous field service experience is advantageous • Preventive or corrective maintenance experience on electro-mechanical or servo-hydraulic equipment is advantageous • Experience with materials testing systems is advantageous • Experience delivering technical training to customers is advantageous • Industrial automation or controls experience is advantageous • Ability to travel throughout Texas and occasionally to other regions • Approximately 75% routine overnight travel

🏖️ Benefits

• Home-based/remote work flexibility • Technical training • Professional development • Support from an experienced technical team • Equal employment opportunity

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