Enterprise Account Manager

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $250k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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This company has sponsored H1B visas in the past.

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Jasper

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2021

🤖 Artificial Intelligence

📣 Marketing

☁️ SaaS

Artificial Intelligence • Marketing • SaaS

Jasper is a purpose-built generative AI platform designed specifically for marketers. It empowers marketing teams by providing advanced AI tools and applications that integrate seamlessly with existing marketing workflows and systems. Jasper is focused on enhancing marketing efficiency and effectiveness by offering tools such as AI chatbots, image editing, document editing, and brand management features. The platform is built on a foundation of security and compliance, ensuring enterprise-grade protection while leveraging AI for marketing success. Jasper also offers educational resources and community support to help users maximize the platform’s capabilities.

📋 Description

• Serve as a trusted advisor, ensuring customers achieve maximum value and broad adoption of Jasper’s platform • Develop and execute customer engagement strategies and help customers adopt best practices across industries and business functions • Track verified outcomes among account usage • Deliver strategic business reviews and executive touch points, including QBRs and roadmap discussions • Enable new users • Own and manage a focused portfolio of enterprise customers, accountable for retention, renewal, and expansion revenue • Develop and execute strategic account plans, align with business goals, drive adoption, and identify new use cases and expansion opportunities • Lead renewal and expansion cycles end-to-end, collaborating cross-functionally with Product and Legal • Forecast and manage pipeline for renewals and expansions • Ensure on-time renewals through proactive engagement and early risk identification • Maintain regular engagement with key stakeholders and executive sponsors • Collaborate with Sales, Support, Product, and Engineering to share customer feedback, resolve escalations, and deliver outstanding customer experiences • Advocate for customers internally and influence Jasper’s product roadmap

🎯 Requirements

• 4+ years of B2B SaaS experience in Account Management, Customer Success, or Sales, including 2+ years managing enterprise accounts • Proven success driving renewal, retention, and expansion revenue within large, complex organizations • Strong discovery and demo capabilities; able to tailor value narratives to executive audiences • Experience selling services or value-based solutions a plus • Excellent communication and presentation skills, confident in both strategic and operational discussions • Technical fluency with SaaS platforms and enterprise systems (APIs, integrations, security, etc.) • Strong business acumen and the ability to link customer goals to Jasper’s Marketing AI impact • Curiosity about AI and enthusiasm for helping global brands innovate with Jasper’s platform • Candidates must be located within the continental US • Applicants must be legally eligible to work in the United States • Role requires at least two years of valid U.S. work authorization

🏖️ Benefits

• Comprehensive Health, Dental, and Vision coverage beginning on the first day for employees and their families • 401(k) program with up to 2% company matching • Equity grant participation • Flexible PTO with a FlexExperience budget ($900 annually) • FlexWellness program ($1,800 annually) • Generous budget for home office set up • $1,500 annual learning and development stipend • 16 weeks of paid parental leave

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