Head of E-Commerce

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

🛍️ E-commerce

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Javvy Coffee

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

🍽️ Food & Beverage

🛒 Retail

👥 B2C

💰 $4.7M Series A on 2023-03

Food & Beverage • Retail • B2C

Javvy Coffee is a consumer-facing company/brand that offers coffee products and related consumer goods or services. The provided information did not include business details beyond the name and page styling, so this description keeps to the conservative inference that Javvy Coffee is involved in selling coffee to end customers (e. g. , as a coffee brand, roaster, retailer, or café operator).

📋 Description

• Own and continuously improve Javvy’s direct-to-consumer ecommerce experience • Improve conversion, web design, and UI/UX across the website, landing pages, funnels, and digital touchpoints • Directly manage the web team across development, design, CRO, and QA • Own the ecommerce roadmap and translate company priorities and customer insights into initiatives • Partner with Marketing, Retention, Retail, Analytics, and other cross-functional teams • Own the CRO roadmap across landing pages, product pages, offers, funnels, navigation, cart, checkout, upsells, and customer touchpoints • Identify conversion opportunities using customer behavior, funnel data, analytics, user feedback, and qualitative insights • Turn opportunities into hypotheses, designs, tests, and implementation plans • Lead continuous improvement of mobile-first ecommerce experiences • Establish standards for web design, UI consistency, usability, messaging hierarchy, and customer clarity • Manage A/B tests through prioritization, implementation, QA, analysis, and decision-making • Direct web-team priorities, workload, performance, and operating cadence • Scope projects with requirements, owners, dependencies, timelines, and acceptance criteria • Prioritize work, identify missing requirements, remove blockers, adapt plans, and ensure accountability • Guide projects through design, development, QA, launch, and post-launch validation • Improve processes, documentation, templates, and quality standards • Coordinate new products, flavors, offers, formula changes, and product-version transitions • Maintain launch playbooks covering Shopify, landing pages, product assets, pricing, subscriptions, shipping, international experiences, upsells, tracking, and dependencies • Ensure product IDs, SKUs, UPCs, GTINs, product mappings, audiences, and versions are accurate • Coordinate QA, test orders, launch readiness, go-live sequencing, and post-launch verification • Own configuration, audits, data hygiene, and vendor follow-up across Shopify, Recharge, Webflow, KnoCommerce, Bazaarvoice, Amplitude, and PostHog • Become independently proficient in unfamiliar systems and improve recurring issues through documentation, checklists, processes, or safeguards • Over time, become the trusted operating owner of Javvy’s ecommerce function and assume routine decisions currently handled by the CTO

🎯 Requirements

• 5+ years of relevant experience in ecommerce, CRO, digital product, ecommerce operations, or a related field • Meaningful experience at a high-growth DTC or ecommerce company • Demonstrated record of improving ecommerce conversion rates and customer experiences • Strong visual, web-design, and UI/UX judgment • Experience identifying conversion opportunities and managing A/B tests from hypothesis through implementation and analysis • Strong Shopify experience, including products, variants, offers, discounts, collections, checkout, and third-party integrations • Experience directly managing or leading developers, designers, CRO specialists, and QA contributors • Strong project-management skills, including scoping, prioritization, dependency management, risk management, and follow-through • Ability to use ecommerce and product analytics to investigate questions and make recommendations • Technical fluency to work effectively with engineers and understand ecommerce system interactions • Excellent written communication, sound judgment, and ability to turn ambiguity into clear plans • Based in the United States and able to work Eastern Time hours • Preferred: experience with subscription commerce and platforms such as Recharge, Skio, Stay.ai, Loop, or Smartrr • Preferred: experience with Webflow or another high-volume ecommerce CMS • Preferred: experience with Amplitude, PostHog, Mixpanel, or similar product-analytics tools • Preferred: familiarity with ecommerce tracking, pixels, event properties, and order-level validation

🏖️ Benefits

• 100% Company-Paid Health, Dental, Vision & Life Insurance for employees • Family coverage available at employee cost • 401(k) Retirement Plan • Parental Leave • Free Access to Javvy Products • Career Growth Opportunities • Collaborative, Fast-Paced Start-Up Environment • Competitive Salary