Inside Sales Representative

🔥 0 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⬇️ Inside Sales

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JELD-WEN, Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1960

🏭 Manufacturing

🏗️ Construction

💰 Post-IPO Secondary on 2021-03

Manufacturing • Construction • Sustainability

JELD-WEN, Inc. is a leading global manufacturer and distributor of high-performance interior and exterior doors, windows, and related building products for residential and commercial use. Founded in 1960, the company emphasizes innovation and sustainability in its practices, striving to deliver high-quality products that meet energy-efficiency standards while being environmentally responsible. With a commitment to continuous improvement and a diverse, inclusive culture, JELD-WEN aims to have a positive impact on both its customers and the planet.

📋 Description

• Develop and grow customer relationships within an assigned territory • Identify, qualify, and advance sales opportunities into the sales pipeline • Drive territory revenue growth and own territory revenue performance • Recapture sales from customers with declining purchasing activity • Engage dealers and customers through outbound calls, emails, MS Teams meetings, and inbound inquiries • Close sales, upsell products and services, and achieve assigned sales targets • Recommend appropriate products, programs, and solutions based on customer needs • Provide sales support, technical assistance, and training related to products, services, and the company’s quoting system • Maintain accurate customer interaction, opportunity, and pipeline records in CRM systems • Monitor product, service, and competitive information to position solutions effectively • Collaborate with operations, customer experience, warranty, and facility teams to resolve customer issues • Support a positive customer experience and perform additional related duties as assigned

🎯 Requirements

• High school diploma or general education degree (GED) • Minimum of 4 years of total relevant experience, which may combine window or door manufacturing, production and machining, inside or outside sales, and/or customer service • Strong written and verbal communication skills • Ability to present information one-on-one or in small groups • Strong listening, problem-solving, and sales skills • Ability to work independently and collaboratively in a team environment • Ability to manage stress and maintain composure in customer-facing situations • Proficiency with Microsoft Office and CRM tools such as Salesforce • Strong phone presence and outbound calling skills • Ability to consistently achieve performance and sales targets • Customer-focused mindset with commitment to delivering a positive experience • Preferred: associate degree in business, technical discipline, or related field • Preferred: prior inside sales experience • Preferred: experience supporting technical or manufactured products

🏖️ Benefits

• Competitive compensation and benefits packages • Medical and dental benefits • Generous leave policies • Retirement program