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Inside Sales Representative

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Logo of JELD-WEN, Inc.

JELD-WEN, Inc.

10,000+ employees

Founded 1960

🏭 Manufacturing

🏗️ Construction

đź’° Post-IPO Secondary on 2021-03

Manufacturing • Construction • Sustainability

JELD-WEN, Inc. is a leading global manufacturer and distributor of high-performance interior and exterior doors, windows, and related building products for residential and commercial use. Founded in 1960, the company emphasizes innovation and sustainability in its practices, striving to deliver high-quality products that meet energy-efficiency standards while being environmentally responsible. With a commitment to continuous improvement and a diverse, inclusive culture, JELD-WEN aims to have a positive impact on both its customers and the planet.

đź“‹ Description

• Develop and grow customer relationships within an assigned territory • Identify, qualify, and advance sales opportunities into the sales pipeline • Drive territory revenue growth and own territory revenue performance • Recapture sales from customers with declining purchasing activity • Engage dealers and customers through outbound calls, emails, MS Teams meetings, and inbound inquiries • Recommend appropriate products, programs, and solutions based on customer needs • Research and pursue new leads while maintaining engagement with existing customers • Close sales, upsell products and services, and achieve assigned sales targets • Answer customer inquiries and explain product features and benefits • Provide sales support, technical assistance, and training related to products, services, and quoting systems • Maintain accurate CRM records of customer interactions, opportunities, and pipeline activity • Monitor product, service, and competitive information to position solutions effectively • Collaborate with operations, customer experience, warranty, and facility teams to resolve customer issues • Maintain professionalism, responsiveness, and composure in customer-facing situations • Perform additional related duties as assigned

🎯 Requirements

• High school diploma or general education degree (GED) • Minimum of 4 years of total relevant experience • Relevant experience may combine window or door manufacturing, production and machining, inside or outside sales, and/or customer service • Strong written and verbal communication skills • Ability to present information one-on-one or in small groups • Strong listening, problem-solving, and sales skills • Ability to work independently and collaboratively in a team environment • Ability to manage stress and maintain composure in customer-facing situations • Proficiency with Microsoft Office and CRM tools such as Salesforce • Strong phone presence and outbound calling skills • Ability to consistently achieve performance and sales targets • Customer-focused mindset and commitment to delivering a positive experience

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Basic life insurance • Ten paid holidays throughout the calendar year • Flexible Paid Time Off Policy for vacation, illness, or other reasons • 401k Retirement Savings Plan • Prescription Drug Plan • Flexible Spending Account (FSA) • Health Reimbursement Account (HRA) • Employee Assistance Program (EAP) • Tuition Reimbursement • Employee Discount Program • Competitive compensation and benefits packages

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