Engineering Manager – Backend

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☕ Washington – Remote

☕ Washington – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

👮‍♀️ Software Engineering Manager

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This company has sponsored H1B visas in the past.

👻 Ghost score 11%

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Jitterbit

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

📦 Logistics

💰 Private Equity Round on 2020-11

Consulting • Marketing • Logistics

Jitterbit is a company providing a unified AI-infused low-code platform called Harmony for integration, orchestration, automation, and app development. Their platform helps streamline operations and accelerate business transformation by connecting applications, data, systems, and processes. Jitterbit offers an Integration Platform as a Service (iPaaS), API management, and capabilities for seamless integration with thousands of applications, including Salesforce Data Loader, EDI, ERP integration, and more. Their solutions cater to diverse roles such as IT, finance, human resources, and marketing, with use cases like asset tracking, employee expense management, and lead generation, among others.

📋 Description

• Lead, coach, and mentor a geographically distributed backend engineering team across multiple countries and time zones • Build a high-performing engineering culture based on ownership, accountability, collaboration, technical excellence, and continuous learning • Conduct regular 1:1s, provide feedback, establish development goals, and support career growth • Manage performance, workforce planning, interviewing, hiring, onboarding, and retention • Own planning and execution of engineering initiatives from requirements and technical design through development, testing, deployment, and production support • Partner with Product Management to define scope, evaluate trade-offs, and establish delivery commitments • Lead Agile ceremonies including sprint planning, backlog refinement, reviews, retrospectives, and continuous improvement • Track sprint progress, dependencies, blockers, risks, and delivery commitments using engineering metrics • Balance feature development with technical debt, scalability, reliability, and engineering productivity • Provide technical leadership on system design, architecture, scalability, reliability, security, and performance • Guide design reviews, code quality, automated testing, observability, deployment, and operational readiness • Dive into complex technical issues and work alongside engineers during critical production or customer-impacting problems • Drive root-cause analysis and corrective and preventive actions after significant incidents • Collaborate with Product Management, Support, L3 Engineering, QA, DevOps/SRE, Architecture, Security, and other engineering teams • Coordinate cross-team dependencies and communicate priorities, risks, delivery status, and trade-offs • Ensure reliability, availability, scalability, and performance for a 24x7x365 enterprise SaaS environment • Partner on monitoring, observability, incident response, capacity planning, production readiness, and operational improvements • Promote automation and practices that reduce recurring operational work and improve system resilience

🎯 Requirements

• 10+ years of software engineering experience, including significant experience building enterprise or large-scale distributed backend systems • 5+ years of experience directly managing and developing software engineering teams • Experience leading distributed engineering teams across multiple countries and time zones • Proven ability to lead teams through planning, execution, and delivery of complex software initiatives • Strong experience with Agile/Scrum methodologies, including sprint planning, backlog management, estimation, execution tracking, retrospectives, and continuous improvement • Strong cross-functional collaboration experience with Product Management, Support, L3 Engineering, QA, DevOps/SRE, and other engineering teams • Strong technical foundation in backend and distributed systems • Experience building and operating multi-tenant SaaS applications • Strong understanding of cloud-native architectures, microservices, APIs, and event-driven systems • Experience or strong familiarity with Java and Spring Boot • Experience or strong familiarity with AWS, Docker, Kubernetes, Linux, Tomcat, and Apache • Solid understanding of relational databases, particularly MySQL and SQL Server • Familiarity with Redis, Kafka, Elasticsearch, DynamoDB, and other distributed data technologies is a plus • Experience supporting highly available, business-critical production systems • Strong understanding of software development lifecycle practices, CI/CD, automated testing, observability, and operational readiness • Excellent problem-solving, analytical, communication, and organizational skills • Ability to communicate effectively with highly technical teams and business stakeholders

🏖️ Benefits

• Career development and mentorship • Flexible, remote-friendly company • Opportunity to work for a growing leader in the Integration Platform as a Service (iPaaS) tech space • Mission-driven company transforming business-critical API creation and integration processes

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