Field Reimbursement Manager, Neuroscience – Patient Engagement & Customer Solutions

Job not on LinkedIn

🕒 September 21

🌪️ Kansas, Missouri – Remote

🌪️ Kansas – Remote 🏰 Missouri – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

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👻 Ghost score 33%

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Johnson & Johnson

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1886

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

Johnson & Johnson is a multinational corporation focused on innovating across multiple sectors of healthcare and medicine. With a commitment to redefining healthcare, the company merges science and technology to address complex diseases through its divisions in innovative medicine and medical technology. Its areas of focus include oncology, immunology, neuroscience, and specialty ophthalmology, as well as interventional solutions and orthopaedics. J&J is dedicated to advancing global health equity and environmental sustainability while fostering innovation, diversity, and inclusion in the workplace. The company strives to provide solutions that connect health and care for providers, patients, and communities worldwide.

📋 Description

• Serve as the primary field-based lead for education, assistance, and issue resolution concerning patient access to J&J Neuroscience therapies • Spend up to 50% of time on-site with healthcare providers and their staff • Educate HCPs on reimbursement processes, claims submissions, procedures, and payer coding requirements • Collaborate with sales representatives, key account managers, managed care colleagues, and internal J&J departments • Lead compliant access and fulfillment discussions • Address access barriers, critical access issues, and affordability challenges • Provide reimbursement and access support, education, and creative problem-solving • Build relationships with customers in assigned accounts • Manage territory logistics, routing, and account business planning • Maintain knowledge of market dynamics, coverage, and coding requirements • Improve practice and patient support through hub and specialty distribution channel knowledge • Serve as subject matter expert on access and affordability solutions across payer types • Complete business activities in accordance with ethical, legal, and compliance standards

🎯 Requirements

• Bachelor’s degree, preferably in healthcare or business/public administration • Minimum of 5 years of relevant professional experience • Account Management and/or Reimbursement experience in a provider office setting • Expertise with pharmacy and medical/buy & bill benefit design, coding, billing, prior authorizations, office operations, and appeals processes • Reimbursement or relevant managed care experience • Ability to establish relationships, collaborate, and influence across a matrix organization • Problem-solving ability for challenging access scenarios • Superior written and verbal communication skills and efficient follow-through • Experience working with patient support HUB services • Valid US driver’s license and driving record compliant with company standards • Permanent residence in the listed territory • Ability to travel up to 75% of the time

🏖️ Benefits

• Equal Opportunity Employer • Inclusive interview process and disability accommodations • Field-based work arrangement • Full-time employment

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