Senior Manager, Field & Customer Solutions

🔥 51 minutes ago

🐊 Florida, Massachusetts, +1 more states – Remote

🐊 Florida – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote

💵 $122k - $212.8k / year

⏰ Full Time

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Johnson & Johnson

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1886

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

Johnson & Johnson is a multinational corporation focused on innovating across multiple sectors of healthcare and medicine. With a commitment to redefining healthcare, the company merges science and technology to address complex diseases through its divisions in innovative medicine and medical technology. Its areas of focus include oncology, immunology, neuroscience, and specialty ophthalmology, as well as interventional solutions and orthopaedics. J&J is dedicated to advancing global health equity and environmental sustainability while fostering innovation, diversity, and inclusion in the workplace. The company strives to provide solutions that connect health and care for providers, patients, and communities worldwide.

📋 Description

• Identify potential Advance Case Management (ACM) customers and partner with Commercial and Field Sales teams to drive engagement • Present ACM to surgeons, C-suite executives, IT, and administrative stakeholders • Lead ACM deployments with customers in assigned regions, including remote and onsite activities and training • Achieve annual site and surgeon deployment goals • Support ongoing customer and Field Sales use of ACM by reviewing metrics and data and addressing issues • Drive ACM awareness and education among Commercial and Field Sales leaders • Lead or participate in professional/commercial education courses, labs, and industry conferences • Indirectly manage and influence stakeholders across Field and Customer Solutions, IT, Legal, Contracting, Commercial, and HCC • Build relationships with Area VPs, Regional Managers, Distributor Principals, Sales Consultants, and Commercial Platform teams • Collaborate with F&CS Operations and Platform teams on marketing materials, implementation processes, reporting needs, and tools • Support development and management of other digital solutions and participate in company projects and initiatives

🎯 Requirements

• Bachelor’s degree is required • A minimum of eight (8) years of relevant professional work experience • Experience in Sales, Marketing, Supply Chain, Finance, Digital Health or Engineering • Strong collaboration, partnering, and negotiation skills • Demonstrated ability to work independently with strong planning and organizational skills • Healthcare industry/environment experience • Orthopedic sales or marketing experience • Knowledge of orthopedic products • People management experience • Experience with managing EMR/EHR integrations • May require up to 25% domestic travel to other locations and sites

🏖️ Benefits

• Retirement plan (pension) • Savings plan (401(k)) • Long-term incentive program • Vacation –120 hours per calendar year • Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year • Holiday pay, including Floating Holidays –13 days per calendar year • Work, Personal and Family Time - up to 40 hours per calendar year • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child • Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year • Caregiver Leave – 80 hours in a 52-week rolling period10 days • Volunteer Leave – 32 hours per calendar year • Military Spouse Time-Off – 80 hours per calendar year • Inclusive interview accommodations