Strategic Account Director

Job not on LinkedIn

🔥 14 minutes ago

🏄 California – Remote

infoinfo

💵 $230k / year

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

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Logo of Johnson & Johnson

Johnson & Johnson

10,000+ employees

Founded 1886

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

Johnson & Johnson is a multinational corporation focused on innovating across multiple sectors of healthcare and medicine. With a commitment to redefining healthcare, the company merges science and technology to address complex diseases through its divisions in innovative medicine and medical technology. Its areas of focus include oncology, immunology, neuroscience, and specialty ophthalmology, as well as interventional solutions and orthopaedics. J&J is dedicated to advancing global health equity and environmental sustainability while fostering innovation, diversity, and inclusion in the workplace. The company strives to provide solutions that connect health and care for providers, patients, and communities worldwide.

📋 Description

• Own account strategy, stakeholder maps, governance models, opportunity roadmaps, and commercial outcomes for a portfolio of strategically important health systems • Serve as senior OTTAVA spokesperson, engaging stakeholders from system level to local level • Build relationships with health-system C-suite leaders, strategy, finance, procurement, supply chain, capital and robotics committees, service-line leaders, IT, and robotics coordinators • Develop account-specific knowledge of capital budgeting, strategic funding, approval pathways, committee requirements, and stakeholder influence patterns • Create multi-year account plans connecting customer priorities, demand, robotic program strategy, capital timing, and expansion potential • Drive multi-site and multi-robot sales and negotiations • Lead strategic opportunities from qualification through purchase order, coordinating awareness, advocacy, evaluation, negotiation, onboarding, utilization, and expansion • Translate local demand into system-wide clinical, operational, strategic, and financial investment cases • Enable capital and clinical sales teams with account intelligence, senior-stakeholder access, barrier removal, and aligned selling approaches • Partner with Clinical and Capital Sales, Commercial Operations, Finance, Legal, HEMA, Offer Development, and Contracting on deal structures and customer decisions • Manage forecasting, opportunity documentation, executive updates, risk identification, and timely decisions • Lead account planning across OTTAVA and cross-functional teams • Conduct structured account reviews, assign relationship owners, and track customer value, utilization, and expansion opportunities • Collaborate with U.S. Surgery Key Account Management and Field Sales Teams on surgeon champions, account planning, introductions, and procurement access • Coordinate with broader Johnson & Johnson MedTech account teams for enterprise and cross-portfolio relationships • Connect post-install utilization, operational performance, customer outcomes, and business reviews to future growth • Capture account insights and repeatable practices to strengthen OTTAVA’s strategic account model • Lead through influence in a matrixed organization and clarify account roles, decision rights, customer engagement, and next actions • Model ethical leadership, compliance, inclusion, transparency, and accountability

🎯 Requirements

• A minimum of a bachelor’s degree is required • A minimum of 10 years of progressive commercial experience in surgical robotics, capital equipment, healthcare, complex technology, or another highly regulated industry • Demonstrated success leading complex, multi-stakeholder enterprise sales cycles, including multi-site capital opportunities and executive-level negotiations • Experience engaging health-system C-suite leaders, finance, strategy, procurement, supply chain, capital or robotics committees, IT, clinical leaders, and local hospital executives • Knowledge of health-system capital budgeting, strategic planning, business-case development, and purchasing processes • Ability to enable local sales teams and lead cross-functional account teams without direct authority in a fast-moving, matrixed environment • Strong business and financial acumen, including account planning, ROI discussions, pricing, contracting, forecasting, and value-based customer conversations • Excellent executive communication, negotiation, problem-solving, and presentation skills • Ability to travel approximately 50–70%, including overnight travel, and work in hospital and operating room environments • Valid driver’s license and ability to meet all credentialing requirements of customer facilities • Preferred: advanced degree in business, healthcare administration, or a related field • Preferred: experience in capital equipment, operating room technology, or complex procedural platforms • Preferred: experience with integrated delivery networks, academic medical centers, national or regional health systems, and group purchasing organizations • Preferred: experience leading system-wide or multi-site capital programs and building relationships across corporate and local hospital levels • Preferred: experience launching a new platform or building a market in an early commercialization environment • Preferred: knowledge of perioperative operations, service models, implementation, technology adoption, digital connectivity, and customer success

🏖️ Benefits

• Sales incentive compensation program • Company car or car allowance through the J&J Fleet program • Medical insurance • Dental insurance • Vision insurance • Life insurance • Short- and long-term disability insurance • Business accident insurance • Group legal insurance • Pension plan • 401(k) savings plan • Long-term incentive program • Vacation: up to 120 hours per calendar year • Sick time: up to 40 hours per calendar year; Washington employees up to 56 hours • Holiday pay, including floating holidays: up to 13 days per calendar year • Work, Personal and Family Time: up to 40 hours per calendar year

Apply Now

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