Area Service Sales Leader – Northeast

Job not on LinkedIn

🔥 0 minutes ago

🦌 Connecticut, New Hampshire, +4 more states – Remote

🦌 Connecticut – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🍂 Massachusetts – Remote ⚓ Rhode Island – Remote

💵 $141.9k - $213.3k / year

⏰ Full Time

🟠 Senior

🤑 Sales

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Johnson Controls

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1885

🏗️ Construction

🏥 Healthcare

📦 Logistics

Construction • Healthcare • Logistics

Johnson Controls is a global leader in creating smart building technologies, software, and services. With over 100,000 employees across 150 countries, the company offers the world's largest portfolio in HVAC equipment, building automation, and control systems. Their innovative solutions include industrial refrigeration, fire detection, and security systems, enhancing efficiency and sustainability. Johnson Controls is committed to helping customers achieve their sustainability goals with technologies like OpenBlue, which provides real-time data visibility and management systems for optimizing building performance. Their services span from digital solutions for energy management to advanced security and fire safety systems.

📋 Description

• Partner with Area and market leaders to accelerate profitable service volume growth, recurring revenue, customer retention, and service attachment • Translate North America and Area service growth strategy into market priorities, execution plans, and performance expectations • Deliver the Area operating plan for service volume, revenue, margin, recurring revenue, retention, and service attachment • Diagnose market, customer-segment, seller, offering, and funnel-stage performance gaps and align corrective actions • Lead weekly, monthly, and quarterly service sales management cadence across the Area • Drive pipeline sufficiency, opportunity quality, stage discipline, conversion, velocity, aging, and CRM adoption • Strengthen forecast accuracy and use performance data to identify risks, remove barriers, and scale best practices • Build relationships with strategically important customers and executive stakeholders • Drive planned service agreement bookings, renewals, retention, installed-base recapture, and lifecycle value selling • Partner with systems sales and service operations to increase service attachment across the customer lifecycle • Coach and enable market general managers, front-line sales leaders, and service sales teams through influence rather than direct authority • Support onboarding, sales methodology adoption, account planning, opportunity coaching, performance inspection, and leadership standard work • Assess seller capacity, coverage, productivity, and capability needs and recommend resource or development actions • Coordinate service sales activities among Area and local market leaders and functional partners • Partner with service operations to align growth ambition, customer commitments, labor capacity, solution quality, and execution readiness • Collaborate with Service Sales Enablement to drive strategy adoption and commercial execution • Lead adoption of service sales motions, programs, tools, and standard operating procedures across local markets

🎯 Requirements

• Bachelor's degree in business, engineering, a technical discipline, or equivalent relevant experience • Typically 10+ years of progressive experience in HVAC, building systems, technical services, or complex B2B sales, including leadership of multi-market growth initiatives • Demonstrated success delivering service sales growth, recurring revenue, profitability, pipeline health, and forecast accuracy • Strong knowledge of commercial HVAC service offerings, planned service agreements, customer economics, contract-based services, selling models, and CRM-enabled sales management • Proven ability to lead through influence, coach leaders, and drive accountability without direct reporting authority in a matrixed organization • Experience identifying, onboarding, coaching, and developing sales talent and supporting succession planning • Ability to communicate credibly with executive customers, Area Vice Presidents, systems sales and service operations leaders, and front-line teams • Strong financial acumen, analytical capability, structured problem solving, change leadership, and learning agility • Ability to travel throughout the assigned Area as business needs require

🏖️ Benefits

• Competitive Bonus plan accounting for individual, group, and corporate performance • Competitive benefits package