Coach

Job not on LinkedIn

🕒 4 days ago

🇺🇸 United States – Remote

💵 $20 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 24%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Calibrate

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

🏥 Healthcare

🍽️ Food & Beverage

💼 Consulting

Healthcare • Food & Beverage • Consulting

Calibrate is a health and wellness company that specializes in sustainable weight loss through a metabolic approach. Members of Calibrate experience an average weight loss of 19% over three years, leveraging clinician-prescribed medications and personalized video coaching. The program is designed to improve metabolic health, reduce inflammation, and support lifestyle changes that lead to long-term weight management. Guided by scientific research, Calibrate emphasizes a holistic method that includes nutrition, exercise, sleep, and emotional health to foster sustainable behavior change.

📋 Description

• Guide members in improving their relationships with food, sleep, exercise, and emotional health • Support members in setting and achieving incremental goals throughout the Calibrate program • Celebrate member successes, address challenges, and hold members accountable for sustainable healthy habits • Perform administrative tasks and resolve member inquiries • Implement core coaching competencies using the Calibrate Intensive Lifestyle Intervention Program • Engage, support, and retain members through rapport, empathy, and compassionate service • Deliver quality member experiences through asynchronous messaging, phone, and live chat • Handle inbound member calls professionally and provide accurate responses • Respond to program inquiries, verify information, process account updates, and navigate multiple systems • Identify member needs, research issues, and provide solutions or alternatives • Collaborate with team members, leaders, and departments to achieve service level agreements • Personalize the program by setting relevant, achievable, incremental goals • Use active listening to empower members toward sustainable habit change • Utilize engagement metrics to support members in achieving goals • Apply company policies and procedures to resolve issues • Provide accurate and complete information using appropriate methods and tools • Escalate concerns to coach leadership and de-escalate dissatisfied members • Document member interactions and next steps, escalating issues to the manager as needed • Adapt responsibilities as business needs evolve

🎯 Requirements

• 5+ years of professional work experience • Minimum of 2 years of coaching experience, or 1 year plus a coaching certification • NBHWC preferred • Customer service experience preferred • Bilingual Spanish is a plus • Strong verbal and written communication skills • Patient, personable, and kind in writing, in person, on the phone, and on video • Strong interpersonal skills and ability to build rapport quickly • Strong computer skills, including Google Suite, Slack, and video conferencing • Ability to work remotely and on a computer for extended periods • Flexible, adaptable, and self-motivated • Predictable and regular attendance during scheduled work hours • Experience working in a fast-paced environment • Startup experience preferred • Ability to hold yourself accountable in a remote working environment

🏖️ Benefits

• Quarterly incentive bonus eligibility • Remote work arrangement • Part-time schedule of 25 hours per week • Equal employment and advancement opportunities

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