Recovery Access Specialist

🔥 19 hours ago

🇺🇸 United States – Remote

💵 $19 - $21 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 2%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Groups Recover Together

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Groups Recover Together is a recovery support organization that specializes in helping individuals regain control of their lives from substance use disorders, particularly focusing on opioid recovery. They offer fast access to Suboxone treatment and provide a range of support options, including in-person and virtual treatment, while accepting insurance and Medicaid. With a non-judgmental approach and a strong emphasis on community support, Groups aims to help members rebuild their lives and maintain their recovery effectively.

📋 Description

• Answer all calls within established guidelines in a welcoming, energetic manner • Demonstrate knowledge of the organizational structure and eligibility criteria to prospective and current members • Provide informed answers to clinical questions and identify and assist caller needs • Ensure all requests are followed through and completed • Initiate client Biopsychosocial Assessments using motivational interviewing techniques to determine program eligibility • Schedule initial intake appointments using the EMR • Facilitate seamless client intake and coordinate client no-shows with clinic coordinators • Provide a positive experience and develop therapeutic rapport with clients • Perform other duties as assigned based on business needs

🎯 Requirements

• High school diploma or equivalent required • Associate's degree preferred • Minimum 1 year of experience in human services, healthcare, or a customer service professional role • Access to reliable internet and telephone services, with at least 10M download and 5M upload speeds • Strong WiFi signal from the remote work location • Must meet pre-employment requirements and maintain applicable state and job-related background-screening guidelines • Depending on state-specific requirements, may need fingerprinting, drug testing, health screening, CPR/Basic First Aid, and license/credential verifications • Friendly, clear, and effective phone communication skills • Critical thinking and judgment skills • Ability to prioritize tasks and work in a fast-paced environment • Strong telecommunication skills and comfort working in multiple IT systems, applications, and tools • Strong customer service orientation • Ability to work independently under general supervision • Ability to understand and adhere to the Code of Conduct

🏖️ Benefits

• Time and a half pay for a minimum of 3 company holidays worked per year • Paid company mental health days; minimum of 2 required workdays per year • Remote work arrangement • Reasonable accommodation for people with disabilities on a case-by-case basis

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