Senior Manager, Construction Operations

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Jukebox Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Jukebox Health is a company that focuses on improving home safety and enabling individuals to live healthier and more independent lives at home. With a clinically-led approach, Jukebox Health works with licensed occupational therapists to evaluate home environments and offers personalized safety reports and plans. They provide professional home modifications and environmental services through a network of vetted installers. Jukebox Health partners with Medicare and Medicaid plans to address the unique needs of each member and tackle the challenges of making homes safer and more accessible. Their services are driven by a combination of clinical expertise and technology to deliver effective, scalable solutions for home safety.

📋 Description

• Build and run the operating rhythm for the Regional Project Manager team • Define and own the KPI framework for Regional Project Managers, including on-time completion, budget variance, quality inspection pass rate, SLAs, service-provider network health, and client escalation rate • Run weekly/monthly performance review cadences with Regional Project Managers • Maintain documentation of performance issues, commitments, and changes • Serve as the escalation point for issues unresolved at the regional level • Represent regional performance data to executive leadership • Build and maintain dashboards and reporting for leadership • Standardize installation tracking across regions • Manage, coach, and develop the Regional Project Manager team • Set clear performance expectations during hiring and onboarding • Drive consistency, accountability, and continuous improvement across home-modification installations

🎯 Requirements

• 5+ years managing a distributed field team in construction or home services • Track record of building KPI frameworks and performance management systems from scratch • Direct people management experience • Comfortable using data and dashboards to drive decisions • Experience managing teams through change

🏖️ Benefits

• Generous company-funding of health, vision, and dental plans • HSA plans • Short- and Long-Term Disability • Life and Personal Accident Insurance • Hospital Insurance • 401(k) immediately upon hire • Generous candidate referral program • Unlimited PTO • 10 paid holidays • $1000 stipend toward work-from-home costs • Frequent team off-sites and get-togethers around the country • Collaborative team environment • Monthly Townhalls • High trust environment • Laptop and company swag upon hire • Company equity