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Fleet Operations Manager

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Logo of SG Group

SG Group

1001 - 5000 employees

Founded 1996

⚡ Energy

đźš— Transport

🏭 Manufacturing

Energy • Transport • Manufacturing

SG Group is a diversified Nepali conglomerate originally founded in 1996 as a single gasoline station and since expanded into a multi-company group focused on petroleum products, LPG bottling, fuel transportation and renewable hydropower. The group now operates across energy and related sectors and has further diversified into automobiles, construction, agribusiness, education, broadcast media and consultancy, with 63 companies and over 1,000 employees operating primarily in Nepal (and serving nearby India).

đź“‹ Description

• Manage day-to-day in-life customer fleet operations • Ensure vehicles are maintained, compliant, available, cost-effective, and aligned with customer requirements • Manage vehicle maintenance, compliance, vehicles off road (VOR), hire vehicles, accidents, and breakdowns • Act as the primary operational contact for customers and suppliers • Build trusted customer, supplier, and internal stakeholder relationships • Manage supplier performance, onboarding, governance, and review meetings • Identify service improvements and operational cost reductions • Monitor fleet-related expenditure, customer in-life spend, vehicle pricing, supplier costs, and network costs • Produce reporting, forecasting, operational updates, and data insights • Monitor and deliver against KPIs and SLAs • Maintain accurate fleet records and documentation in line with GDPR requirements • Collaborate with Operations, Commercial, Account Management, Customer Service, and supplier networks • Support Critical Operations Managers and the wider operations team with fleet expertise

🎯 Requirements

• Experience within fleet management, fleet operations, or a similar operational environment • Experience managing complex fleet operations and vehicle compliance requirements • Understanding of supplier performance management and service delivery frameworks • Proven experience managing supplier and customer relationships • Excellent stakeholder management and communication skills • Ability to analyse operational data and identify improvement opportunities • Strong organisational skills with the ability to manage multiple priorities • Experience working independently and collaboratively within cross-functional teams • Proficiency in Microsoft Office applications, particularly Excel and Word • Full UK driving licence

🏖️ Benefits

• Opportunity to join a dynamic and customer-focused team • Real ownership and influence over operational performance • Culture of continuous improvement and exceptional customer service • Work with a broad network of customers and suppliers • Contribution to sustainable mobility and the transformation toward large-scale adoption of sustainable mobility • Innovative solutions and technology-enabled services • Diverse organisation where everyone can thrive and be themselves

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