Associate Director – Specialty Pharmacy Operations

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $180k - $221k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

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Logo of Madrigal Pharmaceuticals

Madrigal Pharmaceuticals

51 - 200 employees

🏥 Healthcare

💊 Pharmaceuticals

🧬 Biotechnology

💰 $259M Post-IPO Equity on 2022-12

Healthcare • Pharmaceuticals • Biotechnology

Madrigal Pharmaceuticals is a biopharmaceutical company focused on developing novel therapeutics for nonalcoholic steatohepatitis (NASH), also known as metabolic dysfunction associated steatohepatitis (MASH). The company achieved a significant milestone with the accelerated FDA approval of its first therapy for adults with NASH with moderate to advanced liver fibrosis. Madrigal is actively conducting a Phase 3 trial for the treatment of NASH with compensated cirrhosis. The company is dedicated to improving care for patients with NASH/MASH through its ambitious research programs and therapeutic developments.

📋 Description

• Direct, monitor, and enhance specialty pharmacy operations within the Market Access and Trade team • Manage dispensing operations across the specialty pharmacy channel to improve patient access and adherence • Deliver a best-in-class patient and prescriber experience • Collaborate with Patient Access, Marketing, Medical Affairs, Regulatory, Legal, and Market Access field teams • Engage external stakeholders in day-to-day program operations and analyze data and KPIs • Monitor specialty pharmacy performance against contractual obligations • Implement specialty pharmacy services, enhancements, and operational efficiencies • Maintain program correspondence, scripting, and collateral through legal and regulatory approval processes • Evaluate specialty pharmacy vendor performance with operations and data analytics teams • Support Quarterly Business Reviews, including preparing materials, communicating vendor expectations, and identifying strategic insights • Develop and communicate key messages to internal and external channel partners • Oversee operational plans, project budgets, expenses, and timelines • Create and maintain policies, procedures, and business rules for distribution programs • Deliver measurable outcomes based on program KPIs and provide program-level reporting to leadership • Lead complex cross-functional projects and influence operational change management • Ensure ethics, quality, and compliance with market access and channel laws • Conduct activities in compliance with applicable laws, regulations, and company policies • Travel approximately 20%

🎯 Requirements

• Bachelor’s degree required • 10–12+ years of related experience in the biopharma industry • Proven, consistent history of high performance across operations-focused roles • 3+ years of experience operationalizing specialty pharmacy programs and networks required • Ability to develop insights from data trends to improve program performance • Ability to work effectively within a cross-functional team and in an environment of rapid change • Excellent written, organizational, verbal, presentation, and communication skills • Proficiency in Microsoft Office, including PowerPoint, Word, and Excel • Approximately 20% travel • Advanced degree in Business or Pharmacy preferred • 3–5 years of healthcare industry customer/vendor management experience strongly preferred • Experience with pre-launch drugs and new product launches preferred

🏖️ Benefits

• Base salary of $180,000–$221,000 per year • Equity for all full-time employees • Bonus eligibility • Flexible paid time off • Medical insurance • Dental insurance • Vision insurance • Life/disability insurance • 401(k) offerings, including traditional, Roth, and employer match • Supplemental life insurance • Legal services • Mental health benefits through the Employee Assistance Program for employees and their family • Additional benefits in accordance with applicable federal, state, and local laws • Reasonable accommodations throughout the hiring process

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