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Manager, AI Conversational Design

Job not on LinkedIn

🔥 29 minutes ago

🏄 California, Florida, +14 more states – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤖 Artificial Intelligence

Where this job comes from

Posted on JustAnswer's careers page, not through a job board

First seen by Remote Rocketship 29 minutes ago

Logo of JustAnswer

JustAnswer

201 - 500 employees

👥 B2C

🏥 Healthcare

⚖️ Legal

B2C • Healthcare • Legal

JustAnswer is the world’s leading expert marketplace, connecting more than 16 million people worldwide with doctors, lawyers, and other experts. The company provides digital access to verified professionals in various fields, including healthcare, legal services, technical support, and wellness. By offering fast and affordable expert help, JustAnswer is revolutionizing professional services and making expertise more accessible for people everywhere.

📋 Description

• Lead, coach, and develop Conversation Designers through feedback, career support, and thoughtful prioritization • Hire and onboard new team members as the organization grows • Partner across Product, Engineering, Analytics, Machine Learning, and AI to deliver effective conversational experiences • Own a strategic initiative, such as improving evaluation, tooling, workflows, or quality practices • Use AI tools, experimentation, and customer insights to help the team work more effectively and improve its output

🎯 Requirements

• Experience leading and developing teams in Conversation Design, Conversational AI, or a related field • Hands-on experience building and shipping conversational AI products or LLM-powered agents • Experience improving conversational quality through evaluation, optimization, experimentation, or A/B testing • Strong cross-functional partnership and ability to turn strategic ideas into practical improvements • Collaborative, curious leadership style • Confidence using AI tools in daily work

🏖️ Benefits

• Opportunity to develop talented Conversation Designers and shape AI experiences used by millions of customers • Autonomy to test ideas, improve team operations, and influence the future of Conversation Design • Inclusive workplace • Equal opportunity employer

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