Business Analyst

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Juvare

201 - 500 employees

🏥 Healthcare

🏛️ Government

Emergency Management • Healthcare • Government

Juvare is a company that provides cutting-edge emergency preparedness and response solutions. Their platforms, such as WebEOC and eICS, support governmental agencies at the federal and state levels, as well as organizations in healthcare, public health, and other sectors, to respond swiftly and effectively to crises. Juvare serves over 600 emergency management agencies and 4,000 hospitals by offering solutions for business continuity, incident management, and volunteer responder management. Their services aim to enable faster deployments and more efficient emergency operations, backed by strong IT support and adaptability to integrate into different operational environments. With a focus on providing accountability, resource management, and communication tools, Juvare aligns itself with the growing needs of emergency management technology.

📋 Description

• Define application and workflow requirements with clients, subject matter experts, and key stakeholders • Lead backlog refinement sessions and write epics and detailed user stories • Translate business requirements into actionable improvement plans • Validate solutions against client definitions of “done” • Develop business and system use cases, functional, non-functional, and operational requirements • Represent the client solution owner in backlog prioritization, feature sequencing, sprint planning/grooming, and user acceptance testing • Participate in quality control and testing activities • Elicit and document business requirements, decomposing Epics into Features and User Stories with detailed acceptance criteria • Assist with operational transition, internal and client training, knowledge transfer, and SOP documentation • Lead or participate in onsite or virtual client requirements workshops • Explore potential technical solutions with clients • Document final as-built configurations and demo end-to-end solutions for client acceptance • Report to the Manager – Technical Delivery

🎯 Requirements

• Bachelor’s degree from an accredited university or college preferred, or equivalent experience • 5+ years of recent experience as a business analyst or similar role writing requirements and developing process flows for custom solutions • 2+ years’ experience as a business analyst with Healthcare, US Federal, or Military end clients • Experience in consulting, software development, and implementations in a client-facing role • Ability to understand complex software workflow platforms and collaborate with technical personnel • Excellent verbal and written communication skills • Excellent interpersonal skills demonstrating collaboration and adaptability • Ability to organize, plan, and manage follow-up action • Familiarity with project management and/or software development tools such as JIRA, Rally, MS Project, and Confluence • Passion for technology and curiosity to learn new skills and technology with a fail-fast approach • Passion for providing excellent value to clients • Position subject to Export Administration Regulations compliance and may require U.S. person status verification

🏖️ Benefits

• Health Insurance • Life Insurance • 401K with Corporate Match • Tuition Reimbursement • Expansive Self-Paced and Virtual Training Options • Unlimited PTO • Community Volunteer Opportunities • Monthly Book Club

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