Business Process Lead, Order to Cash

🔥 13 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

⚙️ Business Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Kaseya

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

💰 $2M Venture Round on 2020-07

Cybersecurity • SaaS • Enterprise

Kaseya is a global provider of IT management software that offers a comprehensive suite of solutions designed to enhance the efficiency and security of IT operations for managed service providers (MSPs) and IT departments. With features that include endpoint management, cybersecurity, backup and recovery, and compliance management, Kaseya empowers organizations to automate processes, reduce costs, and protect critical data in a technology-driven environment. The platform leverages AI to streamline IT management, enabling teams to focus on strategic initiatives and improve service delivery.

📋 Description

• Own and continuously maintain detailed L2/L3 capability decomposition across order and subscription management, software provisioning and fulfillment, usage consumption and rating, billing and invoicing, invoice-to-cash, and revenue recognition • Facilitate stakeholder working sessions to document current-state processes and design future-state processes • Produce process maps, documented decisions, and actionable technical requirements • Translate process designs into system requirements and partner with Product Owners and Engineering Leads through design, build, and testing • Support current production systems and next-generation platform delivery tracks • Feed operational lessons into documentation and future-state design • Own change management, enablement, adoption, stakeholder impact assessment, readiness planning, training materials, and post-launch verification • Define and report process performance metrics • Maintain formal boundary agreements with peer Business Process Leads • Own capability design for software provisioning, fulfillment, usage consumption, and rating

🎯 Requirements

• Working knowledge of revenue recognition standards (ASC 606) and subscription billing mechanics, including reasoning through mid-contract order changes and their effects on invoicing, revenue schedules, and unbilled or deferred revenue balances • 5+ years of experience in business process design, business analysis, business architecture, or operations in a relevant domain • Demonstrated experience decomposing business capabilities into detailed, multi-level structures • Strong facilitation skills with cross-functional business stakeholders, including experience working at a director level • Comfort holding formal cross-functional agreements with peer process owners • Experience translating business process requirements into system requirements or work items for a technical delivery team • Strong documentation habits • Preferred: experience with contract modification accounting and subscription-business process implications • Preferred: billing operations, collections, or revenue accounting process design experience • Preferred: consumption or usage-based billing and rating models, including overage handling • Preferred: software provisioning, license entitlement, or feature enablement process ownership • Preferred: indirect tax process design, including taxability determination, nexus, and exemption certificate management • Preferred: partnering with shared platform engineering teams on roadmap sequencing and prioritization • Preferred: experience with Salesforce Revenue Cloud Advanced, RightRev, Oracle, NetSuite, OneSource, or CertifyTax