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Head of RPO

Job not on LinkedIn

🔥 0 minutes ago

🚗 Michigan – Remote

infoinfo

đź’µ $198.8k - $265k / year

⏰ Full Time

đź”´ Lead

Where this job comes from

Posted on KellyServices's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of KellyServices

KellyServices

51 - 200 employees

🎯 Recruiter

🤝 B2B

đź’Ľ Consulting

Recruitment • B2B • Consulting

KellyServices is a global workforce solutions company that provides staffing, talent acquisition, managed workforce programs, and project/program delivery across a wide range of industries. For 80+ years it has offered temporary staffing, direct hire/recruitment process outsourcing (RPO), managed service provider (MSP) programs through KellyOCG, business process outsourcing (BPO), workforce advisory/consulting, and specialized divisions serving education, engineering, digital infrastructure, government, life sciences/clinical, and other sectors. Kelly combines recruiting, program management, and outcome-based project delivery to source and manage contingent, permanent, and project-based talent for employers worldwide.

đź“‹ Description

• Own the growth, performance, and evolution of Kelly's RPO business • Hold full P&L responsibility for the RPO division • Drive client acquisition, revenue growth, margin expansion, and EBITDA improvement • Set and execute the go-to-market strategy for Kelly RPO • Architect and lead a high-performance, people-first culture • Own and evolve RPO go-to-market strategy, solution design, and pricing models across verticals and geographies • Drive new logo acquisition, pricing discipline, and margin expansion • Develop and launch differentiated RPO solutions, including modular RPO, total talent, and embedded recruiting models • Serve as executive sponsor for strategic RPO accounts and ensure governance, NPS performance, and retention • Deepen enterprise client relationships and expand scope and revenue within existing accounts • Lead contract negotiations and solution redesigns • Ensure consistent RPO delivery through SLA management, recruiter productivity standards, and process governance • Champion ATS, CRM, AI-enabled sourcing, and talent analytics platforms • Partner with Technology and Operations to evolve the delivery model, reduce cost-to-fill, and improve candidate and hiring manager experience • Align sales, delivery, operations, finance, HR, and marketing around enterprise priorities • Shape RPO pursuit strategy, thought leadership, and market differentiation • Ensure pipeline management, forecast integrity, and accountability against enterprise KPIs • Actively manage the full RPO P&L and translate financial performance into operational decisions • Use workforce data, analytics platforms, and digital tools to identify growth levers and drive evidence-based decisions • Report to the President, Staffing, BPO and RPO Solutions

🎯 Requirements

• 20+ years of progressive leadership in the RPO sector • Direct accountability for enterprise-level RPO engagements, P&L ownership, and multi-market delivery operations • Proven track record of growing RPO revenue and sustaining client relationships through expansion cycles and complex turnaround situations • Ability to read talent market signals, adapt RPO strategy and delivery models quickly, and execute decisively in ambiguity • Experience driving margin expansion alongside revenue growth • Strong pricing governance, commercial structuring, and deal economics expertise in RPO contexts • Deep understanding of the RPO competitive landscape, enterprise client buying behavior, HR technology ecosystem (ATS, HCM, sourcing tools), and regulatory environment across North America and globally • People-first leadership with a demonstrated track record of team development, retention, and strong culture • Strong client and candidate experience orientation • Executive presence with credibility at the CHRO and C-suite level • Skilled at translating RPO value into business outcomes and influencing board-level stakeholders • Proven ability to lead cross-functionally across sales, delivery, operations, finance, and technology • Strong analytical skills and ability to translate workforce insights into business action • Fluency in RPO analytics, recruiter productivity metrics, and talent acquisition technology platforms • Experience operating in matrixed, multi-entity, or global environments preferred • Experience leading significant organizational transformation within RPO or staffing preferred • Ability to travel as required by business needs

🏖️ Benefits

• Total compensation package including benefits as applicable to the position • Benefits focused on total well-being • Equal employment opportunity and commitment to a diverse, equitable, and inclusive workforce

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