Support Engineer

Job not on LinkedIn

🕒 June 22

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Kerv

501 - 1000 employees

💼 Consulting

🔒 Cybersecurity

Technology • Consulting • Cybersecurity

Kerv is a multifaceted technology company providing a wide range of services including business applications, cloud networking, communications compliance, consultancy services, customer experience (CX) and contact centers, cyber resilience, data and AI capabilities, managed IT services, and workplace collaboration tools. Kerv partners with leading technology companies such as Microsoft, VMware, and Genesys to offer integrated, innovative solutions. Their expertise spans industries like government, financial services, retail, and non-profit. By leveraging data strategically and ensuring cybersecurity, Kerv facilitates digital transformation for businesses aiming to stay ahead in a rapidly evolving technological landscape.

📋 Description

• Maintain and configure voice recording systems • Ensure compliance with internal standards and external regulatory obligations • Collaborate with internal support teams and stakeholders • Provide end-to-end support across L1–L3 activities

🎯 Requirements

• Experience with Verint Workforce Management V15.2 • Strong troubleshooting skills • Ability to work US East Coast hours • Experience in regulated financial services environment

🏖️ Benefits

• Health insurance • Flexible work arrangements • Professional development

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