Relationship Manager

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $80k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Keter Environmental Services

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2011

💼 Consulting

🏥 Healthcare

🏭 Manufacturing

💰 Private Equity Round on 2021-11

Consulting • Healthcare • Manufacturing

Keter Environmental Services is a provider of data-driven recycling and waste management solutions aimed at helping businesses achieve their sustainability and ESG goals. They offer customized, tech-enabled services that analyze waste streams to optimize recycling and reduce costs while ensuring compliance with regulations. Keter operates across various sectors including manufacturing, healthcare, and government, providing flexible program plans and access to necessary equipment and vendor partnerships.

📋 Description

• Manage a portfolio of strategic customer accounts as the primary point of contact • Build long-term customer partnerships through proactive, value-driven solutions • Drive customer retention through exceptional service delivery and account management • Identify opportunities to expand customer relationships through additional services, sustainability initiatives, and strategic account planning • Lead regular customer business reviews covering performance metrics, operational updates, and improvement opportunities • Monitor account performance, analyze trends, and develop customer satisfaction and operational action plans • Manage customer escalations and coordinate cross-functional teams to resolve service-related issues • Collaborate with Operations, Finance, Sales, Legal, and Customer Operations teams • Support contract renewals, pricing discussions, and account planning to maximize customer value and profitability • Maintain account documentation, forecasts, and customer activity in Salesforce and other business systems • Monitor market trends, industry developments, and sustainability initiatives to provide customer guidance • Contribute to process improvement initiatives • Mentor less experienced team members and foster a collaborative, customer-focused culture • Travel for customer meetings, business reviews, and internal meetings as required

🎯 Requirements

• Bachelor's degree preferred; equivalent professional experience will be considered • 5–7 years of experience in account management, relationship management, sales, or another customer-facing business role • Demonstrated success managing strategic customer portfolios and driving customer retention and revenue growth • Strong experience building executive-level customer relationships and influencing business outcomes • Experience managing contract renewals, business reviews, and customer performance reporting • Excellent communication, negotiation, and presentation skills • Strong analytical and financial acumen with the ability to interpret performance data and identify growth opportunities • Proficiency with Salesforce CRM and Microsoft Excel • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment • Ability to work independently while collaborating effectively across cross-functional teams • Experience supporting enterprise or Fortune 500 customer accounts • Background in waste management, environmental services, facilities management, logistics, or other service-based industries • Experience with contract management and customer profitability analysis • Knowledge of sustainability initiatives and environmental solutions • Experience leading executive business reviews and strategic planning sessions • Strong understanding of customer lifecycle management and consultative account management best practices • Up to 30% travel required for customer meetings, business reviews, and internal meetings

🏖️ Benefits

• Competitive Compensation • Annual Bonus Plan at Every Level • Continuous Learning and Development Opportunities • 401(k) Retirement Savings with Company Match; Immediate Vesting • Medical & Dental Insurance • Vision Insurance (Company Paid) • Life Insurance (Company Paid) • Short-term & Long-term Disability (Company Paid) • Employee Assistance Program • Flexible Spending Accounts/Health Savings Accounts • Paid Time Off (PTO), Including Birthday Off, Community Volunteer Hours, and a Friday Off in the Summer • 7 Paid Holidays • Fully remote position with the flexibility to work from anywhere within the United States

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