Account Manager – SMB

🔥 24 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 15%

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Storable

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Storable is the leading technology provider for the $38 billion self-storage industry. We create technology products that empower self storage facility owners and operators to do more. By giving them the tools they need to maximize their business growth and manage their day-to-day tasks seamlessly, we build facility management software, websites, and marketing tools, along with search aggregators, tenant insurance tools, and payment processing services. Our technology is used by over 25,000 storage facilities globally, from large operations to small "mom and pop" shops.

📋 Description

• Grow Monthly Recurring Revenue within an assigned book of existing Mid-Market or SMB customers. • Build account plans for priority accounts using account scores and whitespace analysis by revenue line. • Run expansion plays, including facility adds, Easy-to-Edge upgrades, and Marketplace opt-ins. • Identify and convert expansion opportunities alongside signals surfaced by the Customer Success Manager. • Own pricing, proposal, and contract processes for expansions. • Maintain an accurate expansion pipeline and forecast in Salesforce. • Provide visibility into segment performance. • Identify and close expansion opportunities. • Collaborate with cross-functional teams to accelerate sales cycles through collaboration and team-selling. • Partner with the Customer Success Manager, who owns product adoption and renewal execution, and lead commercial terms when renewal restructuring is required.

🎯 Requirements

• 3+ years of Account Management, Customer Success, or closing Sales experience in B2B SaaS, focused on upselling and cross-selling existing accounts. • Demonstrated ability to navigate account whitespace and run data-driven expansion plays. • Strong commercial negotiation skills involving add-ons, co-terms, and contract restructuring. • Collaborative mindset and successful partnership with Customer Success teams to drive account growth. • Rigorous pipeline management and forecasting skills using Salesforce. • Currently authorized to work in the United States on a full-time basis. • Experience in self-storage, property management, or broader real estate technology sectors is a bonus. • Familiarity with integrated payments, marketplace solutions, or embedded insurance portfolios is a bonus. • Training in formal sales methodologies such as Challenger, Command of the Message, or Sandler is a bonus.

🏖️ Benefits

• Generous health coverage for you and your family, including fully paid short- and long-term disability coverage and two-times base salary life insurance. • 401(k) match after 60 days, 100% vested after 1 year. • Employer contribution to your HSA, plus an HRA to help offset your deductible. • Instant access to flexible vacation with a ‘take what you need’ vacation policy. • Be More company rewards and recognition redeemable for personalized gifts and experiences. • 8 hours of Volunteer Time Off each year and offsite volunteer and community service events. • 8 hours of Rest, Relax, Recharge time for mental health. • Mental well-being resources, including counseling services, stress management programs, and mindfulness workshops. • Fully paid parental leave: 12 weeks for primary caregivers and 6 weeks for secondary caregivers. • ‘Paw’ternity Leave and Pet Bereavement time-off policies. • Four weeks of fully paid Caregiver Leave. • $50 monthly home data stipend. • $250 home office sign-on bonus. • Fertility care support options. • Access to financial experts. • Direct Student Loan Payment Program, subject to qualifications and eligibility rules.

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