Franchise Relationship Manager

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🔥 0 minutes ago

⛷️ Utah – Remote

⛷️ Utah – Remote

💵 $80k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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KeyBank

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1994

🛡️ Insurance

💼 Consulting

🏦 Banking

Insurance • Consulting • Banking

KeyBank is a full-service bank offering a wide range of financial services for individuals, small businesses, and large institutions. Services include personal and business banking, wealth management, loans, credit lines, mortgages, credit cards, and investment services. KeyBank also provides online and mobile banking tools to help customers manage their finances efficiently. With a focus on financial wellness, KeyBank offers resources to help customers understand banking basics, manage debts, and achieve their financial goals.

📋 Description

• Acquire new clients and expand share of wallet of existing client portfolios with targeted franchise brands nationwide • Develop and maintain centers of influence relationships in the franchise industry • Sell and promote appropriate financial products and services • Provide financial information and identify or refer cross-marketing opportunities • Research competitors’ strengths, weaknesses, product offerings, and pricing • Prospect and sell new franchise-industry clients while expanding existing relationships • Manage pipeline and opportunities, assess needs, present or pitch solutions, fulfill requirements, and follow up • Maintain knowledge of SBA products, business banking products, competitors, and competitive products • Generate pipeline through external centers of influence and participate in industry organizations • Identify and recommend eligible franchise concepts for new business development • Review and analyze personal and business financial data to understand client needs • Grow full client relationships, including deposit and credit relationships • Manage non-profitable client relationships toward profitability or alternative delivery channels • Uncover prospect motivations and serve as a KeyBank resource for franchising • Present solutions to decision makers and obtain a clear yes, no, or next step • Ensure customer relationships meet compliance requirements and loan documents are complete and correct • Resolve loan document exceptions and understand their causes • Maintain ongoing contact with new clients and solicit referrals • Pursue client acquisition and fee income goals by closing profitable deals • Mentor less experienced or new team members • Provide feedback to corporate partners regarding new product development

🎯 Requirements

• Undergraduate degree in business or a related field, or equivalent work experience • Minimum five to seven years of SBA lending experience • Minimum five-plus years of sales and business development experience with proven results • Established relationships with franchisors and centers of influence in franchise lending • Demonstrated experience originating and closing franchise loans • Ability to develop relationships with franchisors, franchisees, and franchise centers of influence • In-depth knowledge of SBA products, including 7(a), 504, and Express, and SBA Standard Operating Procedures • Strong customer service skills • Excellent verbal and written communication and strong presentation skills • Knowledge of financial products and banking regulations • Experience with and broad understanding of personal and commercial financial statements • Proven experience with and comprehensive understanding of commercial lending and small business operations • Proficiency in personal computer applications

🏖️ Benefits

• Eligibility for incentive compensation, which may include production, commission, and/or discretionary incentives • Flexible options where roles can be performed effectively in a mobile environment • Flexible, inclusive work environment • Supportive teammates • Challenging projects • Accessible leaders • Opportunities to grow in the position and career • Reasonable accommodations for qualified individuals with disabilities or disabled veterans