Strategic Account Director – Technology Vertical

🔥 14 hours ago

🏄 California, Washington – Remote

🏄 California – Remote ☕ Washington – Remote

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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Keyfactor

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

🚘 Automotive

🏥 Healthcare

🔐 Security

Automotive • Healthcare • Security

Keyfactor is a leader in providing Public Key Infrastructure (PKI) and cryptographic services, with a strong focus on identity-first security. The company offers a range of products and services designed to manage digital certificates and cryptographic keys for enterprises and IoT devices, enhancing security and trust in an increasingly connected world. Their offerings include PKI as a service, certificate lifecycle automation, fast and secure code signing, and IoT identity management. Keyfactor's solutions also address industry-specific challenges in automotive, medical, telecom, and industrial IoT sectors. Emphasizing modern PKI practices, Keyfactor helps organizations automate and scale their security infrastructure while preparing for emerging threats, including post-quantum cryptography.

📋 Description

• Drive revenue growth through expansion deals within the most strategic customer accounts. • Identify and close upsell and cross-sell opportunities. • Deepen customer relationships and collaborate with internal teams to deliver tailored solutions. • Grow and retain strategic customers to increase customer lifetime value. • Proactively identify opportunities by understanding customer needs and aligning them with additional products or services. • Maintain ongoing relationships with key stakeholders to foster trust and long-term retention. • Maintain deep knowledge of customer accounts, including strategic initiatives, organizational structure, decision processes, and budgeting processes. • Create strategic account plans outlining expansion and renewal goals. • Collaborate with product, marketing, and customer success teams on customized solutions and expansion deal execution. • Monitor account performance and expansion pipeline; report on sales forecasts, revenue targets, and account health metrics. • Lead contract negotiations for upsell and cross-sell deals. • Act as an escalation point to resolve issues, maintain customer satisfaction, and minimize churn risks. • Serve as an expert on Keyfactor’s products and packaging to align customer entitlements with strategic objectives. • Monitor industry trends, competitor activity, and market changes to provide informed recommendations.

🎯 Requirements

• Bachelor’s degree in Business Administration, Technology, or equivalent experience. • Applicants must be legally authorized to work in the United States. • Comprehensive understanding of the IT Security landscape and emerging trends. • Expertise in risk management and security compliance frameworks. • Knowledge of advanced technologies and their implications for the IT Security sector. • Exceptional ability to develop and execute high-level strategic plans that drive growth. • Expertise in the IT Security industry with an emphasis on market trends and dynamics. • Experience selling into Technology companies primarily headquartered on the West Coast. • Strong indirect leadership skills to inspire and guide teams. • Ability to act as an ambassador for the company, demonstrating behaviors consistent with core values. • Ability to lead and mentor teams, fostering a culture of continuous improvement and collaboration. • Strong problem-solving skills to address complex challenges effectively. • Up to 40% travel required.

🏖️ Benefits

• Second Fridays (a company-wide day off on the second Friday of every month minus November and December due to the Holiday schedule). Please note that this benefit is subject to change. • Comprehensive benefit coverage globally. • Paid Parental Leave is available to new parents. Structure varies based on regional/government requirements. In regions where government-paid leave doesn’t exist, like in the U.S., the company offers generous paid parental leave, along with comprehensive adoption and fertility support. • Competitive time off globally. • Dedicated employee-focused ambassadors via Key Contributors & Culture Committees. • DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology. • The Keyfactor Alliance Program to support DEIB efforts. • Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays. • Global Volunteer Day, company non-profit matching, and 3 volunteer days off. • Monthly Talent development and Cross Functional meetings to support professional development. • Regular All Hands meetings – followed by group gatherings.