IT Network Engineer

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Logo of Kidde Global Solutions

Kidde Global Solutions

5001 - 10000 employees

Founded 2024

🏭 Manufacturing

🔧 Hardware

🔐 Security

Manufacturing • Hardware • Security

Kidde Global Solutions is a global provider of fire-safety products and systems. The company is known for manufacturing smoke and carbon monoxide alarms, fire extinguishers, fire-detection and suppression systems for residential, commercial and industrial applications, and related safety hardware and services. Kidde serves both consumer and professional customers with products and solutions that protect life and property.

📋 Description

• Design, configure, implement, and support KGS’s global network, connectivity, voice, and remote-access services • Configure, deploy, and maintain routing, switching, wireless, SD-WAN, and firewall infrastructure across the enterprise WAN and LAN • Configure and tune VLANs, routing protocols, spanning tree, QoS, DNS, DHCP, and IP address management • Plan, deploy, and troubleshoot WIFI networks, including site surveys, controller and access-point configuration, and RF optimization • Configure and manage VPN, remote-access, and network access control services • Monitor network health, detect and diagnose faults, and perform packet capture and protocol analysis • Modernize legacy network and voice infrastructure using SD-WAN, UCaaS, VoIP, and centralized network management • Perform technical analysis, performance tuning, capacity monitoring, and load testing; produce design documentation, work instructions, test cases, and root cause analysis reports • Deploy and support UCaaS and VoIP platforms • Improve connectivity and voice reliability through problem management, automation, and optimized processes • Support NetSecOps and coordinate with the Managed Security Services Provider on network security events • Assist with audits and penetration testing, including remediation of findings and vulnerabilities • Support incident response and disaster recovery plans for network and cybersecurity events • Provide second- and third-level support for escalated network, connectivity, and voice incidents and service requests • Apply ITIL Incident, Problem, Change, and Configuration Management practices in the ITSM tool • Coordinate with vendors and internal IT teams to deploy, integrate, upgrade, or decommission network hardware and software • Support IT/OT integration with Manufacturing Engineering, Process Control, and Operational Technology functions • Build and support network automation and self-service solutions • Evaluate and help adopt emerging networking technologies • Apply continuous-improvement methodologies and promote IT policies, health and safety standards, and KGS values

🎯 Requirements

• Bachelor’s degree • 4+ years of hands-on experience engineering and supporting enterprise networks, connectivity, and voice services • Equivalent experience may substitute for a bachelor’s degree • Strong hands-on experience with Cisco/Meraki routing and switching, firewalls, WIFI planning and troubleshooting, and network and fiber cabling • Strong working knowledge of TCP/IP, BGP, OSPF, switching, VLANs, DNS, DHCP, VPN, NAC, and QoS • Experience with network monitoring, troubleshooting, and packet/protocol analysis • Working knowledge of ITIL practices and hands-on Change and Problem Management experience • Ability to travel up to 20% • Flexible schedule for occasional on-call and after-hours needs • Experience with SD-WAN, UCaaS, or VoIP platforms • Experience with network automation and scripting, such as Python and Ansible • Experience with NetSecOps tooling, including NGFW, IPS/IDS, NAC, and VPN • IT/OT integration or Operational Technology network exposure • Experience working with technology vendors and managed service providers • Experience producing technical and network design documentation • Network certifications such as CCNA, CCNP, or Cisco Meraki certifications • ITIL Foundation certification • Strong analytical and problem-solving skills • Ability to communicate technical concepts clearly to non-technical audiences • Ability to multitask, prioritize, and work under pressure and deadlines • Ability to collaborate across a global matrix organization

🏖️ Benefits

• Ability to travel up to 20% • Flexible schedule to accommodate occasional on-call and after-hours needs

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