Partner Success Executive

Job not on LinkedIn

🔥 5 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Knack

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2010

☁️ SaaS

🤝 B2B

🏢 Enterprise

💰 Private equity on 2022-09

SaaS • B2B • Enterprise

Knack is a no-code SaaS platform that lets teams build secure business applications and relational online databases without writing code. It offers AI-powered app building, pre-built enterprise-grade components, workflow automation, user management and role-based access, and integrations with 500+ apps. Knack targets businesses and organizations across industries (healthcare, government, construction, non-profits, education), emphasizes compliance (HIPAA, GDPR), scalable infrastructure, reporting/analytics, and solutions such as CRMs, portals, inventory/asset management, and patient/telehealth templates.

📋 Description

• Manage a strategic portfolio of 10–20 college and university partners • Build trusted relationships with campus stakeholders through regular meetings, strategic touchpoints, and proactive communication • Develop and execute partner engagement plans aligned to institutional priorities and Knack’s partnership goals • Support successful partner launches, ongoing engagement, program adoption, and stakeholder communication • Lead renewal activities and partner retention efforts • Identify growth opportunities, including expansions, upsells, referrals, and additional stakeholder adoption • Collaborate with Sales and Marketing to pursue growth opportunities • Conduct regular program reviews and strategic conversations to assess progress, identify challenges, and uncover improvement and growth opportunities • Leverage partner data and insights to provide actionable recommendations that strengthen program performance, engagement, and impact • Collaborate with Sales, Marketing, Operations, and Academic Relations to ensure a seamless partner experience • Increase program visibility, stakeholder engagement, and campus adoption with internal teams • Contribute to internal knowledge-sharing, process improvements, and strategic initiatives • Travel as needed to support partner engagement, relationship development, and growth opportunities • Report directly to the Vice President of Partner Success

🎯 Requirements

• 4-6+ years of experience in higher education, sales, account management, customer success, program management, or partnership management • EdTech experience is a plus • Passion for education and student success • Ability to build relationships and engage with a range of campus stakeholders • Proactive, organized, and able to thrive in a fast-paced environment • Experience managing relationships, projects, accounts, or programs and balancing multiple priorities • Ability to work with data and translate insights into clear recommendations and next steps • Comfort identifying opportunities for partner growth and collaborating with internal teams • Ability to contribute to a team and take the lead when needed • Willingness to travel as needed • Value teamwork, mission-driven work, accessibility, and supporting student success • Experience with peer tutoring or peer programs in higher education is extra credit • EdTech experience is extra credit • Experience as a peer tutor or in student support roles is extra credit • Experience working directly with colleges and universities is extra credit • Experience connecting programs or services to student success outcomes is extra credit

🏖️ Benefits

• Competitive salary • Vested stock options (equity ownership) • Health care benefits (medical, dental, vision) • 401K • Wellness stipend • Flexible time off • Work-from-home flexibility • Monthly stipend • Company-sponsored technology and equipment • Company events and outings • Autonomy, ownership, and the opportunity to grow alongside a phenomenal and passionate team