People & Culture Partner

🕒 August 3

🇺🇸 United States – Remote

💵 $80k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👥 People Operations

👻 Ghost score 0%

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Logo of Koala®

Koala®

201 - 500 employees

Founded 2015

🏭 Manufacturing

🛍️ eCommerce

🛒 Retail

💰 Convertible Note - Koala on 2022-01

Manufacturing • eCommerce • Retail

Koala is an Australian-founded consumer furniture and home goods company that designs, manufactures, and sells flexible, sustainable mattresses and furniture direct-to-consumer. Founded in 2015, it operates globally from hubs in Australia, Japan, and the US and emphasizes circularity, sustainability, and customer experience through online retail, community programs, and corporate values focused on inclusion and environmental impact.

📋 Description

• Own full-cycle recruiting for US roles: sourcing, screening, interview coordination, reference checks, and offers. • Partner with hiring managers to build job descriptions, interview plans, and scorecards. • Deliver an exceptional candidate experience across all stages of the hiring journey. • Build and maintain external networks to strengthen employer brand visibility and future talent pipelines. • Run onboarding end to end including paperwork, equipment/IT coordination, first-week experience. • Administer the US employee lifecycle: new hires, changes, leave, and offboarding within our HRIS. • Handle day-to-day payroll administration and employee payroll queries, working with our third-party payroll provider. • Own US employment law compliance across all states we employ in wage and hour, leave, classification, and required notices. • Maintain and administer HR policies and the employee handbook. • Be the first point of contact for US employees and managers on people questions, employee relations issues, and day-to-day HR needs. • Coach managers on performance conversations, team issues, and basic people management practice. • Run US-specific engagement and culture initiatives that keep a remote, distributed team connected. • Own our core US HR systems and vendor relationships (HRIS, payroll platform, benefits administration).

🎯 Requirements

• 3–5 years of experience in a US HR/People Operations generalist role, preferably coming from a recruitment background, and ideally at a small start-up or scaling company. • Comfort working across the full breadth of the role - recruiting one hour, payroll questions the next, policy work after that. • Ongoing flexibility to partner with the global team based in Sydney on AEST timezones, and hence a preference for those based on the US West Coast. • Working knowledge of US employment law across multiple states (no specific certification required). • Experience with common HRIS/payroll platforms (e.g., Gusto, BambooHR, Tax Studio or similar). • Strong judgment and comfort operating as the primary on-the-ground People presence in the US, drawing on global support where useful rather than needing it day-to-day. • Appetite to adopt and deploy AI and automations to US people processes. • Clear, warm communication style - you'll be a trusted point of contact for employees at every level. • Vibe and energy - you’ll lead the cultural charge for our fully remote team through authentic and fun engagement initiatives both on and offline.

🏖️ Benefits

• Work From SofaBed (WFB) - Most of our team is located in LA and surrounding areas, but also happy for you to be fully remote. • Generous time off - Koala life leave, volunteer, parental, and more to help keep your work-life balance, balanced. • Free Koala products with ‘mates rates’ for your friends and fam, as well as a monthly WFH stipend. • Access to our Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support. • Competitive 401k matching and comprehensive Anthem private health insurance plans. • Learning Management platform, as well as individual and team growth budgets and dedicated days. • BCorp Certified, WWF Partnership, volunteer days, a member of SoftLanding.

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