Staff Solutions Engineer

🔥 1 minute ago

🗽 New York – Remote

🗽 New York – Remote

💵 $220k - $250k / year

⏰ Full Time

🔴 Lead

💻 Solutions Engineer

👻 Ghost score 2%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Kong Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

💼 Consulting

📦 Logistics

🔌 API

💰 $100M Series D on 2021-02

Consulting • Logistics • API

Kong Inc. is a company that provides a comprehensive API platform designed to facilitate API management, AI integration, and developer productivity. It offers solutions like Kong Gateway, Kong Konnect, and a variety of other tools targeted at managing and optimizing the API lifecycle. Kong's platform supports multi-cloud environments and is built to deliver high performance and security. It is notably recognized by Gartner as a leader in API management and supports innovations across industries like financial services, healthcare, and technology. The company emphasizes flexibility, security, and speed, making it a favored choice for enterprises looking to enhance their digital services through APIs. Kong also supports a robust community of developers and provides extensive integrations and plugins to streamline API management and operations.

📋 Description

• Support field sales in helping customers understand the value of the Kong API and AI connectivity platform • Conduct discovery conversations to understand customer requirements and map them to Kong solutions from initial product reviews through production • Support POCs throughout the evaluation process, owning technical validation and stakeholder alignment • Ensure customer satisfaction across assigned accounts • Collaborate with support, product, and engineering teams to advocate for customer needs • Create technical documentation for DevOps, implementations, and services engagements • Lead and support API Management and AI Governance evaluations, including API/AI use cases, LLM traffic management, and governance requirements • Deliver demonstrations of Kong’s API and AI governance and agentic connectivity capabilities, including MCP governance, semantic caching, prompt guardrails, and shadow AI detection • Run API and AI-focused Technical Feasibility Workshops to validate Kong’s fit for modern and/or AI/agentic architectures • Own the technical strategy for complex, multi-stakeholder enterprise deals from qualification through close • Mentor and coach junior SEs on technical skills, discovery methods, and deal strategy • Author technical blogs, host webinars, and speak at industry events and conferences • Influence product direction by synthesizing customer feedback and market signals into actionable input for the product team • Perform additional tasks required by the manager

🎯 Requirements

• 7+ years of software engineering and/or solutions engineering experience at a SaaS, open source, or enterprise software company • Proven track record owning complex, enterprise-level deals with multiple technical and executive stakeholders • Experience mentoring or coaching other SEs or technical team members • Experience with Docker, Kubernetes, and cloud-native platforms • Experience with REST and GraphQL APIs, CI/CD pipelines, and API security patterns (OAuth2, OIDC, mTLS) • Hands-on experience with AI-assisted development tooling — Claude Code, GitHub Copilot, OpenAI Codex, or equivalent is required • Working knowledge of AI/LLM architectures, including model routing, rate limiting, semantic caching, and prompt governance • Familiarity with Model Context Protocol (MCP) and agentic AI patterns • Solid understanding of cloud computing trends and open source business models • Strong listener and communicator — you can confidently lead discussions with engineers, architects, and executives • Enthusiasm for working in a high-profile, fast-paced environment at the intersection of API and AI connectivity • Legally authorized to work in the country where this position will be worked

🏖️ Benefits

• Equity • Commission • Health insurance • Dental insurance • Vision insurance • Paid holidays • PTO • Professional development opportunities and tools

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