Network Administrator, Tier 2 – Network Operations Center

🔥 7 minutes ago

⛰️ Colorado – Remote

⛰️ Colorado – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🌐 Network Operations

👻 Ghost score 10%

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Koniag Government Services

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1975

🏛️ Government

🎖️ Defense

💼 Consulting

Government • Defense • Consulting

Koniag Government Services is an Alaska Native Corporation (ANC) that provides technical, professional, and operational expertise to the U. S. public sector. KGS supports Defense & Intelligence, Federal Civilian, and Health customers with enterprise solutions, professional services, and operations management, and emphasizes mission-focused outcomes, contracting speed (ANC direct awards), and strategic/technology partnerships. The company positions itself as a mission partner delivering people, technology, and program management to government customers.

📋 Description

• Assist in network assessments and documentation of requirements • Verify network hardware/software configurations against approved standards • Perform basic troubleshooting of routers, switches, firewalls, and other network devices • Monitor network performance and escalate anomalies to Tier 3 staff • Coordinate with vendors and internal teams to resolve service issues • Maintain accurate records of network incidents, changes, and resolutions • Support user account administration and access control • Assist with client device setup and connectivity issues • Monitor system logs and report authentication or hardware anomalies • Apply routine security patches under guidance from Tier 3 staff • Utilize network monitoring tools to identify performance or security issues • Communicate clearly and professionally with technical and non-technical stakeholders • Support Koniag Technology Solutions and its government customer

🎯 Requirements

• Associate's degree in Computer Science, Information Technology, or related field • Bachelor's degree preferred • 2-3 years of experience in network support or administration • Exposure to regulated or secure environments is a plus • Entry-level certification (Cisco CCNA or CompTIA Network+) • Ability to obtain a Public Trust • Basic understanding of network protocols and troubleshooting techniques • Familiarity with routers, switches, and firewalls • Ability to follow documented procedures and escalate appropriately • Strong organizational and documentation skills • Exposure to network monitoring and ticketing systems • Interest in learning network automation and scripting

🏖️ Benefits

• Medical, dental, and vision insurance • 401(k) retirement plan • Paid time off • Paid parental leave • Life and disability insurance • Flexible spending accounts • Commuter benefits • Tuition reimbursement • Remote work opportunity

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