Kumon North America, Inc.
501 - 1000 employees
Founded 1958
📚 Education
👥 B2C
Education • B2C
Kumon North America, Inc. is a supplemental education company that operates a network of learning centers and franchises offering the Kumon Math and Reading Programs. Using a structured, worksheet-based self-learning method, Kumon provides individualized instruction and daily practice to help students (ages preschool through high school and beyond) build math, reading, and study skills. Services include in-center instruction, virtual classes, and a digital platform (Kumon Connect) for completing worksheets and tracking progress. The organization also offers franchise opportunities for center ownership.
Call Centre Agent
Job not on LinkedIn
🔥 1 minute ago
🇺🇸 United States – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Call Center Representative
👻 Ghost score 12%
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Kumon North America, Inc.
501 - 1000 employees
Founded 1958
📚 Education
👥 B2C
Education • B2C
Kumon North America, Inc. is a supplemental education company that operates a network of learning centers and franchises offering the Kumon Math and Reading Programs. Using a structured, worksheet-based self-learning method, Kumon provides individualized instruction and daily practice to help students (ages preschool through high school and beyond) build math, reading, and study skills. Services include in-center instruction, virtual classes, and a digital platform (Kumon Connect) for completing worksheets and tracking progress. The organization also offers franchise opportunities for center ownership.
📋 Description
• Answer calls to 1-800-ABC-MATH and Kumon center phones that are part of the Kumon Lead Management System regarding potential enrollment leads • Manage calls from new customers seeking information about the Kumon Program and interested in booking a parent orientation • Manage inquiries from enrolled and non-enrolled families regarding other Kumon initiatives • Answer and document complaint calls • Collaborate on Customer Relationship Management system activities, currently Salesforce • Support the launch of the lead management side of the CRM system
🎯 Requirements
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