Senior ERP Business Systems Analyst

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Logo of La-Z-Boy Incorporated

La-Z-Boy Incorporated

10,000+ employees

🏨 Hospitality

🏥 Healthcare

🛒 Retail

Hospitality • Healthcare • Retail

La-Z-Boy Incorporated is one of the world’s leading residential furniture producers, known for its commitment to comfort and excellence in design and manufacturing. The company operates a broad network of La-Z-Boy Furniture Galleries across the U. S. and Canada, delivering high-quality furniture for every room in the home. La-Z-Boy fosters an inclusive corporate culture that values diversity, sustainability, and community engagement, striving to inspire comfort in both its products and workplace environment.

📋 Description

• Lead and conduct design, configuration, testing, training, deployment, and support of strategic projects using the defined SDLC • Identify and recommend process improvements by analyzing industry and company best practices • Facilitate requirements-gathering meetings with business partners and identify impacted business processes • Evaluate and recommend system solutions within JDE E1 and ancillary solutions • Act as liaison between departmental end users, outside vendors, suppliers, and IT • Enhance current system functionality by assessing, defining, and documenting solution recommendations • Lead business case development, testing and training plans, project plans, and estimates • Manage risks and issues pertaining to assigned platforms • Develop functional designs including logical data models, system interfaces, and security requirements • Obtain stakeholder approvals for functional designs • Perform system testing and track issues through resolution • Develop UAT plans and scenarios and manage UAT execution • Document test results and report testing status • Resolve production incidents and provide day-to-day support and education to system users • Perform first- and second-level production support, including analysis and resolution of ServiceNow incidents • Work with technical resources to deliver solutions, troubleshoot issues, and identify improvement opportunities • Ensure proper configuration management for JDE E1 systems • Contribute to process and organizational continuous improvements • Support multiple internal and external systems across functional areas, disciplines, and divisions • Regularly communicate statuses and priorities to leadership

🎯 Requirements

• Bachelor’s degree in Computer Science, IT, or related field • 4–6 years of relevant experience • 1–3 years of leadership or supervisory experience • Four or more years of experience with Oracle JDE E1 modules • Demonstrated project management experience • Ability to work effectively with technical staff and business process owners • Strong oral and written communication skills • Teamwork and interpersonal skills • Ability to communicate technology terminology at all levels • Ability to manage multiple complex tasks simultaneously and independently • Proficiency with Microsoft Office Suite, Visio, SQL, and business process modeling • Ability to travel up to 15% • Must be eligible to work in the United States without sponsorship now or in the future • Preferred: Master’s degree in Computer Science/IT • Preferred: Strong documentation skills • Preferred: Experience with HR systems such as Kronos or Workday • Preferred: Experience with Oracle, MS SQL, or Postgres • Preferred: Experience with Java, BRMS, and SoapUI

🏖️ Benefits

• Annual short-term incentive eligibility • Medical insurance • Vision insurance • Dental insurance • Basic life insurance • 401k retirement plan with company match of up to 6% • 9-11 paid holidays each year • Two weeks’ prorated vacation as a new hire • Personal time for non-exempt employees or state-mandated sick time • Equal opportunity employer • Reasonable accommodations during the application/interviewing/hiring process

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