Associate Account Director

Job not on LinkedIn

🔥 0 minutes ago

🌐 United States, Canada – Remote

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🏄 California, New York, +2 more states – Remote

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⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of Later

Later

51 - 200 employees

Founded 2014

📣 Marketing

🛍️ eCommerce

🌍 Social Impact

Marketing • eCommerce • Social Impact

Later is an award-winning platform that specializes in influencer marketing and social media management. The company provides tools for brands and creators to connect, manage campaigns, and analyze performance across various social networks. Later focuses on streamlining communication and collaboration while delivering transparent analytics and data-driven insights to drive predictable marketing results for its clients.

📋 Description

• Own and execute growth plans across assigned accounts, driving repeat campaign business, services expansion, and long-term partnership growth • Manage day-to-day commercial account management, including renewal timelines, opportunity tracking, and pipeline hygiene • Identify and develop expansion opportunities, engaging leadership on complex or high-value opportunities • Maintain accurate forecasts and proactively surface portfolio risks and opportunities • Coordinate with Services, Sales, and Delivery teams to ensure successful campaign launches and customer impact • Build relationships with key customer stakeholders across marketing, social, and digital teams • Lead strategic conversations and business reviews, involving senior leadership when appropriate • Maintain account maps tracking stakeholders, decision makers, and organizational changes • Develop and maintain Mutual Success Plans tied to measurable customer outcomes • Serve as a key contact for day-to-day customer needs • Ensure clients achieve measurable business impact from creator-led campaigns and managed-services engagements • Articulate value through business reviews, performance reporting, and strategic conversations • Identify churn risks and implement mitigation strategies • Partner with Services to scope and execute engagements that deepen customer impact • Maintain operational rigor across CRM hygiene, forecasting, and internal communication • Leverage AI and automation tools to improve efficiency and scale account workflows • Stay current on influencer marketing, social platforms, and the broader marketing ecosystem • Refine account planning and stakeholder management based on performance data

🎯 Requirements

• 7-9+ years of agency account management, client services, or campaign leadership experience, including responsibility for client retention, revenue growth, and multiple concurrent client relationships • Influencer marketing experience required, including creator strategy, campaign development and execution, measurement, and operational complexities of creator-led programs • Ability to manage multiple client relationships, competing priorities and deadlines, and cross-functional delivery teams in a fast-paced environment • Strong organizational and operational discipline, including pipelines, forecasts, and account plans • Ability to build relationships with customer stakeholders and maintain consistent engagement across accounts • Strong written, verbal, and presentation skills, including communication with marketing and digital teams • Experience collaborating across Sales, Product, Services, Support, and Finance • Interest in developing deeper strategic account management expertise and progressing toward senior account leadership roles • Experience leveraging AI, automation, or operational tooling to scale customer workflows

🏖️ Benefits

• Permanent team members are eligible to participate in various benefits plans as part of their overall compensation package

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