Account Director

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🔥 0 minutes ago

🗽 New York, Massachusetts – Remote

🗽 New York – Remote 🍂 Massachusetts – Remote

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

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Layer Health

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2021

🏥 Healthcare

💼 Consulting

🤖 Artificial Intelligence

Healthcare • Consulting • Artificial Intelligence

Layer Health is a company at the forefront of revolutionizing the healthcare industry through the integration of artificial intelligence. Established in 2023 by a team of experts in machine learning, medicine, and human-computer interaction, Layer Health focuses on building the AI layer for healthcare applications, utilizing advanced large language models. Their platform allows the healthcare sector to accurately, scalably, and reliably unlock insights from health data. With a leadership team that holds extensive experience and a strong focus on AI and ML for healthcare, Layer Health aims to create innovative solutions that enhance the efficiency and effectiveness of medical services.

📋 Description

• Own and grow a portfolio of enterprise health system accounts with accountability for retention, expansion, and customer success. • Act as a trusted advisor to senior leaders across clinical, operational, and technology domains. • Build expansion strategies aligned to customer priorities and strategic initiatives, grounded in measurable value. • Develop multi-threaded executive relationships across C-suite, IT, clinical operations, and transformation teams. • Lead account planning, QBRs, forecasting, and deal strategy with rigor and executive clarity. • Partner with Product, Engineering, and Implementation to accelerate time-to-value and remove friction. • Translate customer needs into actionable product insights that inform roadmap and GTM strategy. • Serve as the primary executive owner for health systems adopting applied AI infrastructure, responsible for renewal, expansion, strategic alignment, and outcomes.

🎯 Requirements

• 8+ years of experience in enterprise account management, strategic accounts, or partnerships within healthcare technology, SaaS, or data/AI platforms. • Proven success managing large, complex health system or IDN relationships with executive stakeholders. • Strong understanding of healthcare data, clinical operations, EHR workflows, and interoperability (FHIR, HL7, etc.). • Ability to articulate technical value in business terms and business value in clinical terms. • Executive presence, consultative communication, and comfort operating in a fast-moving, high-ambiguity environment. • Organized and analytical with strong forecasting capabilities; Salesforce proficiency preferred. • Willingness to travel for customer engagements.